Job Title: Operator, Flexcar Global Security Operations Center
Location: Marietta, GA
Position Type: Full-time – Non Exempt
Salary: $25.00 - $28.00 + Benefits Day 1
Who We Are
Flexcar is completely reimagining car ownership. Buying a car is expensive, and leasing locks you in. So, we created a better way: flexing. Flexcar gives people their own car with one monthly payment that includes insurance, maintenance, roadside, and registration, plus the freedom to swap, keep, or return it as life changes. It's more affordable, more flexible, and more enjoyable than buying or leasing. By combining operational expertise with technology, data, and AI, we're transforming every part of the customer journey. We're scaling fast, and we're building the next generation of leaders to scale with us.
What You Will Do Monitor Flexcar sites and complete regular log entries
Monitor a 24/7 dedicated email and phone line to assist with supporting company vendors
Escalate to security management and document site events involving law enforcement or 3 rd party security response
Monitor, collect, and document critical information related to global and regional incidents that may impact locations, operations, or assets
Assign routine 3 rd party dispatch activities and communicate assignments to appropriate sites and stakeholders
Review incoming alarm notifications and respond in accordance with established procedures
Document all security events, actions taken, notifications, and outcomes accurately and thoroughly
Protect confidential, sensitive, and proprietary security information
Perform other duties assigned by GSOC supervisors and management related to security, safety, and GSOC operations
What You Will Have Prior experience in physical security operations, risk management, loss prevention, or operations center environment
Excellent verbal and written communication skills
Strong critical thinking and analytic capabilities
Strong written and oral communication and people skills
Valid driver's license required and flexibility to work evenings and weekends as needed
Ability to understand and use various security systems and technologies; video management/review systems, electronic access control, emergency notifications, alarms, and standard office software
Strong attention to detail and situational awareness
Ability to evaluate information, prioritize incidents, and follow established escalation procedures
Ability to prepare accurate, clear, and concise incident reports and operational logs
What Tops The Tank Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 40 hours of Sick time
Save for Your Future! 401(k) with company match from day one of hire
Benefits: Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
Weekly Pay and Employee Referral Bonus
Uniforms