Title: Site Lead
Location: Onsite, Moreno Valley
Classification – Exempt – Full time
Compensation: $97,000 - $133,000 + full Benefits Day One
A Career with Real Impact
Flexcar is completely reimagining car ownership. Buying a car is expensive, and leasing locks you in. So, we created a better way: flexing. Flexcar gives people their own car with one monthly payment that includes insurance, maintenance, roadside, and registration, plus the freedom to swap, keep, or return it as life changes. It's more affordable, more flexible, and more enjoyable than buying or leasing. By combining operational expertise with technology, data, and AI, we're transforming every part of the customer journey. We're scaling fast, and we're building the next generation of leaders to scale with us.
Job Summary
Flexcar is seeking a Site Manager to lead day-to-day operations, ensuring operational excellence, cost control, and exceptional member experience. This role is responsible for making the site is maintaining full P&L compliance, fleet performance, staffing, vendor management, on time fulfillment, vehicle quality and execution of all site activities across a 7-day operating schedule. The Site Manager will drive efficiency, maintain quality standards, and adapt quickly to changing business needs while fostering a culture of continuous improvement. This role exercises independent judgment and discretion in managing site operations, staffing decisions, performance management, and financial outcomes. The Site Lead’s primary duty is leadership and operational oversight, not routine manual or clerical work.
Who We’re Looking For Drive & Work Ethic – Brings urgency and energy every day. Excited about taking on additional responsibility.
Pursuit of Excellence – Holds themselves to high standards. Never settles for “good enough.” Takes pride in their work.
People Skills – Communicates with clarity and empathy. Builds trust with customers and teammates in moments that matter.
Coachable & Curious – Learns fast. Applies feedback quickly. Never satisfied—always looking to improve.
Analytical Thinking – Comfortable with data and spreadsheets. Strong analytical and problem-solving skills.
Grit & Humility – No job is beneath them. They jump in—whether it’s troubleshooting a tech issue or washing a car.
Education – A bachelor’s degree or a closely related qualification is preferred for this position
What You’ll Do Oversee daily operations across the hub: manage fleet readiness, create MC (Member Concierge) schedules, and maintain strong vendor and partner relationships
Own the full performance of a Flexcar location — including hiring, training, and leading the team
Manage the local cost side of the P&L, making cost-conscious decisions that impact profitability and drive sustainable growth
Ensure consistent execution across service, fleet, member experience, and inventory
Monitor and drive KPIs: available inventory, turnaround times, NPS, utilization, cost per mile
Ensure an exceptional member experience — clean cars, on-time orders, and 5-star service
Maintain a clean, safe, and efficient physical site that meets Flexcar brand standards
Collaborate with HQ teams to implement new programs and identify operational improvements
Roles at this level may specialize as General Managers or in focused leadership roles like Fleet Manager or Member Experience Manager, depending on skills and business needs
Your Core KPIs Customer Experience Score
Inventory Availability Score
Unavailability Score
Fleet Utilization Score
Physical Requirements (CA FEHA-Compliant): This role may require travel between sites, standing or walking for extended periods during site visits, and occasional lifting of up to 25 lbs. Reasonable accommodations will be provided in accordance with state and federal law.
What Tops Off the Tank
Rest & Relaxation: Flexible PTO policy. Sick time is provided in accordance with California state law.
Future Savings : Benefit from a 401(k) plan with…