About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
Our Ocean Freight Procurement Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services. As an Ocean Freight Procurement Manager, you’ll be an integral part of helping achieve Flexport’s growth goals.
We’re looking for a leader, the key responsibility of your role will be to drive the trade growth in terms of volume, revenue and net revenue by managing external & internal customers’ expectations, as well as carrier (vendors) relationships. Doing so successfully, you will provide a clear strategy to optimize Flexport’s buying position and at the same time offer a good level of service to our clients. While you will also mentor the Associates, Sr Associates of procurement team to support the related activities on the assigned trade lanes and ensure a smooth shipment flow, you will be expected to have a large individual contribution.
You will:
Be responsible for key Ocean procurement initiatives and lead cross-team development
Be an Ocean Leader, contribute and lead setting of team OKRs, setting project priorities, and coordination with other internal stakeholders
Build long-term plans for your team and its contributions to trade lane development
Coordinate and align trade-lane procurement activities with other procurement managers
Design workflows and procedures that advance Flexport forward as a business and increase the long-term scalability of the team
Ability to manage the most complex Ocean accounts, from opportunity to long-term execution, delegating and advising other parts of the organization where necessary
Leading key account meetings, be present at QBRs and account planning with a strong commercial mindset
Clearly and comfortably delegate both routine and important tasks and decisions where possible; similarly know when to escalate and ask for support
Negotiate complex deals with Ocean carriers and actively work on sub-provisions of agreements (T&Cs, etc)
Formulate and recommend overall trade Ocean strategy, considering both short and long term Flexport priorities
Be able to clearly articulate and demonstrate what success looks for on team for next year
Work with internal and external stakeholders to set-up and implement long-term changes and improve Flexport efficiency, revenue terms, and operations
Create strong morale and spirit within team; create a strong sense of belongings in the team
Actively participate in external recruiting and build an industry network
Represent Flexport at external industry events or webinars
Maintains and develop carrier relationship at all levels, primarily focused on trade/line management leaders and key account management leaders at regional / headquarter levels
Work on plans to share to the team how to improve existing processes and drive change to either lower cost to serve or generate extra net revenue
Conduct QBR with carriers and drive better terms and conditions as well as better service quality from carriers towards Flexport
Act as secondary escalation point for fulfillment team
You should have:
A minimum of 6 years of prior experience at a top freight forwarder or carrier and a BA/BS Degree, at…