Fixed term until 2026 | Full-Time
Higher Education Officer Level 7 | $94,206 - $104,282 p.a.
Location: Bedford Park / Kaurna Country
View Position Description
About the Role
Flinders University is seeking a skilled Senior UX Designer, to join their team within Marketing and Student Recruitment. This role will be instrumental in shaping the very essence of our digital presence, driving positive user experiences that ultimately contribute to the success and growth at Flinders University.
Collaborating closely with cross-functional teams, including product/project managers, developers, and stakeholders, you will define and implement innovative solutions that meet user needs and business objective. You will lead user research initiatives to identify opportunities as-well-as problem solve possible solutions, will craft intuitive, user-centric designs that delight our customers and will leverage expertise in user research, interaction design and usability testing to ensure our digital experiences meet the highest standards of quality and effectiveness from conceptualisation to implementation
Some of the key position responsibilities of this role are:
Leading end-to-end user research, designing and conducting qualitative and quantitative studies (interviews, usability testing, surveys, journey mapping) to uncover key user needs, pain points, and behaviours.
Enabling scalable knowledge sharing informed by industry trends and best practices through the creation of insight repositories, UX best practice adoption and advocating for user-centric design across the organisation.
Enhancing web user experience through refined user journeys, intuitive flows and functions, as well as accessible content and information design hierarchy, ensuring seamless navigation and engaging interactions.
Partner with the CX team to define success metrics and synthesise qualitative research with quantitative behavioural and operational data. Ensure we tie design outcomes to quantitative metrics and guide strategic prioritisation using user-driven evidence.
For a more comprehensive list, please view the Position Description
About You
As the Senior UX Designer, you will a strong understanding of interaction design principles and best practices. Your high-level communication and collaboration skills allow you to effectively present and justify design decisions to stakeholders.
You excel at problem-solving, and have the ability to translate business goals and user needs into innovative design solutions, and your expertise in user-centred design principles & methodologies, and deep understanding of UX research (including qualitative and quantitative research techniques), interaction design and usability testing is second-to-none.
To be successful in this role, you will also demonstrate:
Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar, as well as research tools including Typeform, Maze. Hotjar & Dovetail
Familiarity with front-end development technologies such as HTML, CSS and JavaScript.
Experience in UX design, with a strong portfolio showcasing your design process and deliverables.
Experience with Adobe Experience Manager and working in an Agile development environment are desirable, but not essential
It is expected that the successful candidate holds a degree in Human-Computer Interaction, Design, or related field with relevant experience, or possess an equivalent combination of experience and/or education and/or training.
About the Marketing and Student Recruitment team
The Marketing and Student Recruitment team plays a critical role in positioning Flinders as a forward-thinking, globally recognised university. We’re seeking motivated professionals who are passionate about delivering impactful campaigns, strengthening our brand, and supporting the recruitment of future students.
If being part of a team that has big ambitions and is responsible for developing and implementing customer experience strategies and initiatives, please read…