Make a difference at one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.
The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly’s deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.
JOB TITLE
Student Business Services Coordinator
JOB DESCRIPTION SUMMARY
The position is responsible for overseeing the overall operations of student business services, including billing and receivables, cashiering, payment plans, collections and internal processes. The Bursar is responsible for providing excellent customer service to various customers at the service desk. This position supports Treasury Management and Auxiliary Services with the receipt, disbursement, and recording of University funds, along with answering questions regarding student ledgers, parking, student ID cards, meal plans, general University inquiries, directions, and institutional policies and procedures.
JOB DESCRIPTION
RESPONSIBILITIES:
Accepts checks and credit card transactions in accordance with established procedures.
Receives and records funds deposited for safekeeping by students, departments, and organizations.
Processes and maintains electronic files necessary to generate daily reports.
Balances and reconciles checks/credit card receipts daily, as well as investigates, resolves, and documents any discrepancies.
Assists with rules, policies, and procedures related to payment-related transactions and directs people to proper offices, as appropriate, to seek resolution of problems beyond the information available to the cashier.
Oversees and delegates responsibilities to Cashier and/or Student Worker(s) under the leadership of the Assistant Director of University Receivables.
Retrieves student account information regarding inquiries via software applications such as class schedules, statements of account, refund inquiries, and installment plan payment schedules.
Verifies and researches data on registration, payment, and refund status.
Assists with payment processing of tuition and related fees.
Assists in collection activities for delinquent accounts.
Acts as liaison to Treasury Management and Auxiliary Services.
Prepares accounts receivables reports.
Oversees payment plan program for tuition and meal plans.
Consults with parents and students on accounts and payment plans.
Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of accounting principles and practices. Must be comfortable reviewing and explaining student ledgers.
Ability to effectively use interpersonal communications, organizational, and planning skills with attention to detail and follow through.
Ability to maintain confidentiality and compliance with FERPA and SOX regulations.
Ability to establish and maintain effective working relationships.
Experience in…