Fidelity will not provide immigration sponsorship for this position.
Job Description:
Head of Fund Operations
The Head of Fund Operations provides strategic leadership to our large-scale operations environment and product organization in multiple offices including Merrimack, NH and Westlake, TX and provides accounting, pricing services as well as fund billing/expense, Transfer Agency/Treasury and Alternatives Servicing (ETFs) supporting multiple asset managers. These services include books and records maintenance, securities’ pricing including Fair Value protocols, and net asset value, yield and distribution rate calculations.
This role influences both direction and outcomes with an emphasis on staff development and performance management while leading all aspects of the implementation of market leading innovations. This role is viewed as the “face” of Fidelity’s Pricing and Bookkeeping services dealing with industry organizations, External Auditors and P&B required vendor partners in the marketplace.
You are responsible for multi-site team in establishing goals including Key Performance Indicators (KPIs) that align with four areas of focus: quality & risk, scale & efficiency, talent and business partner alignment with respect to internal oversight teams including Asset Management divisional leaders, the Fund Treasurer’s office and Internal Audit-—and external partners such as the Independent Fund Auditing teams.
You have a deep desire to continuously learn, implement new techniques and deliver on innovative ways of performing business functions for greater efficiencies
Development of staff to ensure the delivery of high-quality consultative expertise and accountability.
Understand and align critical business partner demand with strategic solutions and key initiatives to enable success.
Through leadership engagement, drive the cultural adoption of key principles around the use of metrics, data visualization and analysis, while encouraging an innovative environment where measured risk taking is carefully assessed.
Communicate key messages from the senior leadership team to all associates in a respectful and transparent manner. Influence within professional networks as a trusted Brand Ambassador ensuring FFIO’s place as a key talent destination now and in the future.
Design, drive and execute a program of transformation that incorporates day-to-day operations and corresponding technology platform development/optimization
The Expertise and Skills You Bring
Bachelor’s degree required; MBA or other advanced degree preferred
15+ years broad financial services operations experience
15+ years operations leadership experience with a track record of growing responsibility
Global operations experience preferred, product oversight experience required
As a well-respected leader, you demonstrate a collaborative work style with leaders across the organization
Successful at navigating, developing/building, and influencing relationships with key business leaders and business partners
Effectively lead change and continued transformation of a sophisticated operating environment, including process re-engineering
Excellent communication skills and executive presence
Communicate regularly with Candor, Transparency and Confidence
Experienced budget management and overall financial acumen for both FFIO and in the best interest of the Firm
Proven ability to effectively lead through large scale change including knowledge of enterprise platforms for seamless execution
Willingness to take calculated fact-based risks and supports the risks taken by FFIO leadership team members
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and…