Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
As a Product Delivery Enablement Analyst, you will play a key role in helping teams continuously improve how work is delivered. You will leverage data, delivery partner feedback, and best practices to increase transparency, identify opportunities for improvement, and drive meaningful outcomes across the organization.
You will help transform delivery metrics into meaningful insights, working closely with delivery partners to understand challenges, uncover trends, and recommend actions that improve outcomes. You will also contribute to training, facilitation, organizational change efforts, and feedback channels that strengthen delivery maturity and help teams embrace new ways of working.
This role requires a dedicated and passionate analyst who:
Demonstrates exceptional analytical and critical thinking skills with strong attention to detail
Can transform complex data from multiple sources into actionable insights and support the development of a metrics roadmap that informs leaders and drives continuous improvement
Is energized by identifying patterns, uncovering opportunities, and developing creative solutions to complex challenges
Possesses strong facilitation and presentation skills, with the ability to engage audiences at all levels
Enjoys developing and delivering training and learning experiences
Balances data-driven decision making with empathy, active listening, and a people-first mindset
Thrives in ambiguity, adapting quickly to change while influencing adoption and driving organizational transformation
Fosters strong relationships and partnerships through collaboration, trust, and credibility
The Expertise and Skills You Bring
Bachelor’s degree in Business, Technology, Engineering or a related field.
5+ years of experience in Product Delivery, Program/Project Management, organization change management preferred.
Expertise in building metrics solutions, KPIs, and measurement frameworks that improve transparency, accountability, and business outcomes.
Strong analytical and strategic problem-solving skills, with the ability to identify trends, risks, dependencies, and opportunities across portfolios.
Strong written and verbal communication skills, including presentation development and facilitation
Demonstrated experience driving process improvements and organizational change initiatives.
Preferred: Proficiency with reporting and visualization tools (Power BI, Tableau, Jira, etc.)
The Team
The FDA Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.
A subsidiary of Fidelity Investments®, Fidelity Digital Assets® provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business provides secure custody, integrated trading, and 24/7 support for institutional investors as well as retail crypto offerings made available through the Fidelity Investments® app and website. Established in 2018 and launched in 2019, Fidelity Digital Assets® develops products and solutions that scale with investors’ needs, allowing clients to navigate digital assets with confidence.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues.…