D365 Finance & Operations Functional Consultant
Role Description
Role Purpose: Provide hands-on D365 Finance & Operations functional support and delivery capability, helping the D365 Functional Lead maintain a stable, controlled and continuously improving global finance platform.
1. Role Overview
Role Title
D365 Finance & Operations Functional Consultant
Employment Type
Permanent, full-time employee of FNZ Technology (India) Private Limited
Reports To
Finance Systems Functional Lead - Finance & Operations
Team / Pillar
FNZ Finance Systems - D365 Finance & Operations
Location
India - preferred Gurugram
Working Pattern
India-based role with regular UK/EU hours overlap for global collaboration
Travel
Occasional domestic or international travel may be required
2. Purpose and Context
FNZ has deployed Microsoft Dynamics 365 Finance & Operations as a core global finance platform. Following global go-live, the Finance Systems team is strengthening permanent in-house capability to stabilise the platform, support Finance operations, deliver controlled improvements and prepare for future modules and entity deployments.
This is a hands-on functional role reporting to the Finance Systems Functional Lead - Finance & Operations. The role holder will configure and support D365, investigate issues, translate Finance requirements into workable solutions, produce documentation and test evidence, and contribute to controlled releases and continuous improvement.
The position requires practical D365 Finance experience. It is not a coordination-only or general business analyst role. The successful candidate must be comfortable working directly in the application, partnering with Finance users and technical teams, and taking assigned work through to a documented and supportable outcome.
3. Key Responsibilities
D365 Functional Support and Configuration
· Provide hands-on functional support across General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank, Fixed Assets, Expense Management, Project Accounting and Financial Reporting.
· Configure approved changes in D365 under the direction and design authority of the D365 Functional Lead.
· Analyse business requirements, current processes and system behaviour; document solution options, functional requirements and acceptance criteria.
· Maintain accurate configuration, process and support documentation so that knowledge is retained within FNZ.
Incident, Close and Operational Support
· Investigate functional incidents and service requests, reproduce issues, identify root causes and coordinate resolution with Finance users, technical teams and vendors.
· Support month-end and year-end close activities, reconciliations and business-critical finance processing, including agreed out-of-hours support where required.
· Distinguish defects, data issues, training needs and enhancement requests, ensuring each is progressed through the appropriate support or change process.
· Contribute to the upkeep of known-error records, support procedures, knowledge articles and recurring-issue analysis.
Change, Testing and Release Delivery
· Prepare functional specifications, process flows, test scenarios, test data and expected results for approved changes.
· Execute system, integration and regression testing; support business users with user acceptance testing and evidence capture.
· Assess the impact of proposed changes on modules, integrations, reporting, data, security and financial controls.
· Support release planning, deployment readiness, post-release validation and early-life support.
Data, Integrations and Reporting
· Support finance master data, financial dimensions, posting profiles, workflows, opening balances, sub-ledger data and intercompany processing.
· Investigate functional issues affecting interfaces with banking, payments, expense, tax, consolidation and reporting platforms.
· Work with Data…