About Fooji
Fooji is a B2B2C marketing software company with purpose built logistics and human backed support. Our platform helps enterprise brands run sweepstakes and giveaway campaigns, send creator and influencer gifting at scale, and fulfill orders from marketing-driven pop-up social commerce stores - all backed by our own warehouse and fulfillment operations, so we actually get products into people's hands, not just run a dashboard. Our clients span CPG, hospitality, retail, and entertainment.
This role is based onsite at our Lexington, KY warehouse.
About the Role
Fooji brings brand campaigns to life by getting real products into fans' hands. If you've worked in shipping, warehouse, or fulfillment and you like keeping a fast-moving operation on track, we'd love to talk. You'll own daily outbound shipping: prepping orders, working with carriers, solving problems as they come up, and making sure every package leaves on time.
We love hearing new ideas. If you see a way to make shipping faster or more accurate, tell us. You'll work closely with our warehouse crew, Logistics, and Project Management teams, and you'll be the person who makes sure nothing falls through the cracks between them.
What You'll Do
Prioritize the day's shipping work around campaign deadlines and carrier cutoffs
Verify order details, addresses, and special packaging requirements before anything ships
Record package weights and dimensions, and print labels in our WMS and carrier portals
Prepare shipping paperwork, including labels, packing slips, manifests, and bills of lading
Support international shipments with documents like commercial invoices
Schedule driver pickups, coordinate staging with the warehouse crew, and confirm counts at handoff
Track packages, resolve delivery issues and missed pickups, and manage claims and reshipments
Keep records accurate and update order statuses throughout the day
Keep the shipping area organized and reorder supplies before they run low
Follow safety procedures and suggest improvements to speed and accuracy
Requirements
What You Bring
2+ years of experience in shipping, warehouse, or fulfillment
Comfort with WMS platforms and carrier shipping tools
A solid understanding of parcel carriers, shipping labels, and pickup routines
A sharp eye for detail when checking paperwork and entering data
The ability to stay organized and prioritize under tight deadlines
Clear, friendly communication with teammates and drivers
A proactive approach to problem-solving, with good judgment about when to fix an issue yourself and when to escalate it
Comfort with spreadsheets and email, and the ability to learn new software quickly
Must be able to work on-site in our Lexington, KY warehouse
Nice to Haves
Freight and BOL experience
Knowledge of international shipping documentation
Experience in campaign or promotional fulfillment
Spanish fluency (a big plus!)
Benefits
Health, Vision, and Dental Insurance; 100% covered for employee; 40% for dependents
Unlimited PTO and sick days
Company paid Life insurance
Company paid LTD insurance
Flexible schedule
401k