Job Overview: We are looking for a dynamic Product Owner to lead the translation of clinical operations needs and opportunities into innovative digital products and capabilities. The Product Owner will partner with clinical operations stakeholders, end users, Product Management, and technology teams to understand business problems, envision future-state solutions, design product functionality and workflows, and translate validated concepts into actionable requirements and delivery priorities. The role will take an active, hands-on approach to product discovery and design, including developing mock-ups, prototypes, and proofs of concept to explore ideas, demonstrate proposed functionality, and obtain rapid user feedback. The Product Owner will own and prioritize the product backlog, provide ongoing direction and context to Agile development teams, and ensure delivered solutions achieve their intended user, business, quality, and compliance outcomes. Reporting to the Executive Director - Clinical Technology Platforms, the Product Owner will play a key role in shaping leading-edge digital solutions that improve study monitoring and enable the clinical trials of the future.
Summary of Responsibilities:
Partner with clinical operations stakeholders and end users to understand business needs, operational challenges, user workflows, and opportunities for technology-enabled improvement.
Help shape the product vision and define the future-state user experience, capabilities, workflows, and functionality required to achieve desired business outcomes. Lead product discovery activities, including stakeholder interviews, workflow analysis, design sessions, and evaluation of potential solution approaches.
Translate business problems and ideas into product concepts, functional designs, process flows, mock-ups, prototypes, and other artifacts that enable stakeholders to visualize and validate proposed solutions.
Rapidly develop or coordinate prototypes and proofs of concept using appropriate technologies, including low-code, no-code, and AI-assisted development tools, to test ideas and accelerate product discovery. Conduct product demonstrations with business stakeholders, end users, and leadership to communicate product concepts, demonstrate evolving functionality, gather feedback, and refine product direction.
Collaborate with Product Management to establish product objectives, roadmaps, priorities, and measurable outcomes.
Translate validated product concepts and business needs into clearly defined features, user stories, acceptance criteria, and enabling capabilities. Define, prioritize, and continuously refine the product backlog based on business value, user needs, regulatory requirements, technical considerations, and product strategy.
Ensure backlog items provide Agile Teams with sufficient business context, functional clarity, and acceptance criteria to enable effective solution development.
Make day-to-day product decisions and clarify intended functionality, workflows, and user experience throughout the development lifecycle. Balance new capabilities, enhancements, technical needs, defects, compliance requirements, and other priorities when managing the product backlog.
Serve as the primary connection between clinical stakeholders, Product Management, and technology delivery teams.
Actively participate in PI Planning and other Agile planning activities to establish priorities, dependencies, risks, and delivery objectives. Collaborate closely with Agile Teams throughout design, development, testing, validation, and release.
Review evolving solutions and provide timely product decisions and feedback to ensure development remains aligned with the intended product experience. Evaluate completed functionality through demonstrations and acceptance activities to ensure it meets the intended business requirements, user experience, and acceptance criteria. Ensure applicable regulatory, quality, security, privacy, and clinical-system…