OVERVIEW OF THE COMPANY
Fox News Media
FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.
JOB DESCRIPTION
The Systems Engineer is an individual contributor on the Digital Newsroom (DNR) Systems Administration team responsible for the engineering, automation, and operational reliability of the Dalet media-asset-management platform and related production systems in New York and Washington, DC. This backfill position replaces a retiring engineer and restores capacity for scripting, proactive monitoring, data migration, and frontline production support across NY and DC.
The Systems Engineer works closely with editorial, media desk, library, and operations teams, partners with Dalet support and internal engineering groups on Mimir, Pyramid, and Project Fresh Start initiatives, and contributes to the team's transition from reactive ticket handling to automated detection and remediation. Success requires strong Dalet platform knowledge, disciplined scripting in PowerShell and Bash, and dependable ownership through completion — including weekends and live production windows.
A SNAPSHOT OF YOUR RESPONSIBILITES:
Dalet Platform Engineering & Administration Administer and troubleshoot the Dalet MAM environment in NY and DC — including Dalet Admin Tool configuration, BPM workflows, proxy generation, WebSpace, Wowza load balancers, workflow servers, and ingest/recording components (Brio).
Resolve escalated production issues: proxy-not-generating failures, media sync problems, ZID-to-DCID transfer errors, mount failures, TRINT workflow disruption, and slug/metadata special-character recording failures.
Configure Dalet Admin Tool settings and BPM rules to prevent recurring operational failures (e.g., illegal-character handling, recording-stuck conditions).
Support restricted-folder lifecycle, asset restore/purge requests, and media-desk coordination for NY and DC editorial workflows.
Partner with Dalet iCare/support on complex escalations; document root cause and remediation in ServiceNow (DNRNYD) and Confluence.
Monitoring, Scripting & Automation Develop, maintain, and extend production monitoring and remediation scripts (PowerShell and Bash) covering recurring Dalet failure modes — Brio recording stuck, MDS/MDD agent health, AuditTrail freshness, BPM thresholds, NetXchange agents, WebSpace/Wowza restarts, send-to-NEXIO catchers, EDL agent errors, and DST offset checks.
Tie monitoring automation to tracked DNRNYD tickets with documented thresholds, alert logic, and remediation steps.
Contribute to the team's proactive monitoring posture and eventual integration with broader observability initiatives (e.g., Grafana).
Apply Python and modern tooling to extend operational automation where practical.
Mimir, Migrations & Platform Programs Support Object Store-to-Mimir image and metadata migration work — including XML mappings, JSON watch-folder definitions, VOS re-tagging, shared-asset import logic, and batch validation.
Execute and validate large-scale content and metadata migrations (e.g., transcript backfill, person/non-person image regeneration) with minimal production impact.
Participate in Mimir Phase 2 and Pyramid platform testing — TestRail case authoring, post-upgrade retesting in DEV and PROD, and permissions/workflow validation with platform owners.
Support Project Fresh Start and Dalet upgrade activities (MFP testing, MS-SQL maintenance, version upgrades) as assigned.
Production Pipelines & Linux Administration Own or support recurring production…