Job Title: Community Health Worker Department: NYC REACH Division: Center for Health Equity and Community Wellness (CHECWELL)Bureau: Equitable Health Systems (EHS)
Location: 42-09 28th St, Long Island City, NY 11101Reports to Title: Director of Clinical and Community Linkages Direct Reports Title(s): N/A
Schedule & Hours: Monday through Friday, 9am–5pm; 35 hours per week
Workplace Flexibility Modality: Hybrid, 3 days in office, 2 days remoteWork Environment: Office Environment, occasional travel for meetings, delivery of community presentations and workshops within the NYC boroughs.
Grant End Date:11/30/2027
Created Date:10/28/206
Revised Date:10/28/2026
Salary: $75,000,00FLSA Classification: Non - Exempt
Who We Are:
The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
Our Culture:
We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.
About The Role:
The Community Health Worker (CHW) supports the implementation of evidence-based chronic disease prevention and self-management programs within the Bureau of Equitable Health Systems (BEHS). The CHW provides culturally responsive, patient-centered health education, telephonic self-management outreach and support, and navigation services to help individuals manage diabetes and other chronic conditions, adopt healthy behaviors, and address barriers to care. The CHW serves as a bridge between community members, healthcare providers, and community resources. Through these activities, the position contributes to increasing access to and participation in evidence-based programs, particularly among populations disproportionately impacted by chronic diseases.
About the Program:
Be a change agent and join the Bureau of Equitable Health Systems (BEHS), a bureau in the NYC Department of Health and Mental Hygiene. The Bureau of Equitable Health Systems unifies several units to strengthen the Department’s ability to strategically partner with the NYC healthcare system (including but not limited to integrating behavioral health and community linkages into primary care practice). The bureau will engage primary care providers, hospitals, and other healthcare systems to implement evidence-based strategies; leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and surface opportunities where health care can influence and connect individuals to social support and address the whole person, beyond physical ailments
Responsibilities:
Diabetes Self-Management Support and Participant Navigation
Provide telephonic diabetes self-management support to participants enrolled in the NYC Care Calls Program.
Use motivational interviewing, goal-setting, and problem-solving techniques to support healthy behavior changes.
Identify participants’ social needs and connect them with appropriate healthcare and community resources.
Maintain accurate and timely documentation of participant interactions, referrals, and program activities.
Collaborate with team members to address participant needs and support quality service delivery.
Community Outreach, Recruitment, and Health Education
Conduct telephonic outreach to…