Our client is a leading London events company, who, following a large expansion are entering an exciting new period of growth and change!
As such they’re now looking for an HR Manager to strengthen day-to-day people operations, lead recruitment activity and provide practical employee relations support. With a new people system on the horizon, this person will also help improve manual or overly complicated processes and make sure new ways of working are effective for colleagues and managers. Please note this role is 4 days a week in the office.
About the role
This is a broad, hands-on HR Manager role within the People & Culture team, reporting to the Head of People. You’ll be able to take ownership of core people operations across the employee lifecycle, keep activity moving and make sure colleagues and managers receive a responsive, accurate and well-organised service. It’s a hands on operational role, so we’re looking for someone who is really happy to get involved with day to day HR and who is very comfortable in a generalist role.
Responsibilities:
Take ownership of day-to-day people operations, ensuring key processes are delivered accurately, consistently and on time.
Act as a trusted point of contact for managers, providing practical advice across a range of people matters.
Lead end to end recruitment activity from vacancy approval through to appointment, working closely with hiring managers to agree the right approach and also managing agencies when needed.
Oversee the transition from recruitment into onboarding, helping new starters have a smooth and welcoming introduction to the business.
Manage a varied employee relations caseload covering areas such as absence, performance, conduct, grievances and flexible working, helping to coach managers through cases as needed.
Identify manual, duplicated or inefficient processes and introduce practical improvements.
Bring an operational HR perspective to new systems and processes, helping the team embed more effective ways of working.
Use systems, technology and AI thoughtfully to reduce administration and improve accuracy and service.
Work closely with the wider People & Culture team and support the Head of People with operational priorities and emerging issues.
About you
We’re looking for an experienced HR generalist who enjoys a busy, operational environment and is comfortable balancing recruitment, employee relations and day-to-day people activity. You’re someone who is confident working with managers at different levels, able to challenge constructively and who genuinely enjoys taking ownership and getting things finished properly.
Requirements:
Strong generalist HR experience gained within a fast-paced operational environment.
Hands-on experience managing a varied employee relations caseload with confidence and sound judgement.
Good working knowledge of UK employment legislation and HR best practice.
Strong recruitment experience and the confidence to partner effectively with hiring managers.
Experience improving HR processes and turning ideas into practical, workable changes.
Confidence using HR systems and learning new tools and technology.
Strong written and verbal communication skills, with the ability to adapt your approach for different audiences.
Excellent organisation and attention to detail, alongside the ability to manage competing priorities.
A warm, approachable and professional style, with the discretion needed to handle sensitive and confidential information.
A proactive, completer-finisher mindset and the determination to see work through from start to finish.
Experience supporting an HR system or wider process change would be useful, although you won’t be responsible for leading the system implementation.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.