- Pay
- $156k
- Where
- New York City, NY · Washington, DC · Atlanta, GA · Los Angeles, CA · Houston, TX · Miami, FL · Chicago, IL · San Francisco, CA
- Level
- Senior
Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
This position is a part of FTI Consulting’s Acuity team which includes supporting, coordinating, managing and participating in document reviews at the direction of FTI clients. This position will primarily require use of the Relativity, Brainspace, Reveal and Nuix Discover platforms, but knowledge of alternative platforms is also helpful.
The Senior Director role is responsible for simultaneously managing multiple client matters as well as developing and initiating new relationships with existing and prospective clients. This specific role requires significant and proven experience with Cyber Incident Response (“CIR”), although all types of document review are also in scope. The Senior Director will assist in driving the programmatic management of FTI’s CIR Review services forward, including drafting review protocols, collaborating on workflows to support AI and other automated workflows, creating materials and conducting technical workflow training with review teams, training other Review Managers and assisting in the financial management of CIR reviews. The Senior Director will be responsible for training and supervising Review Managers working on CIR reviews.
The Senior Director should be able to provide high level substantive review workflow and review strategy advice to clients. You will independently manage reviews and review workflows. Review managers are responsible for the full life cycle of matters from developing the initial proposal to collection of the final bill. Other responsibilities are to provide input for general management, including scheduling, resource allocation, revenue projections and operational process and procedures.
What You’ll Do
Assist in the leadership of all document review projects for Cyber Incident Response, teaming with cross functional teams in service delivery
Collaborate in the development of draft review protocol(s) for PII/PHI and/or Business Sensitive Information review based on client requirements
Collaborate in the development of QC/QA methodologies for CIR matters that address client review priorities and sensitivities
Partner with our Innovation and Consulting teams to build and document review workflows to support high-quality review work product
Create and monitor timelines for completion of various phases of review
Work closely with operations and human resources team to on-board and off-board reviewers
Assist business development team and consultants in Acuity sales pursuits and generate your own Acuity up-selling to existing clients. Participate in the entire process from opportunity identification to proposal preparation, to consultative sale, to closing of contract
Develop initial budget with the team for each case and ensure adherence to that budget by maintaining communication with client and project team regarding changes to proposed work and budget. Ensure inputs to billing system accurately reflect case status, revenue projections and authorized budgets. Experience managing budget updates per insurer requirements to ensure recovery of fees.
Work closely with the client, the FTI service delivery team, and project…