General Information
Job Title: Design Lead/ Architect, Manhattan Active WM
Primary Job Location: United States (Remote)
Location Flexibility: Remote, US based
Employment Type: Contract, 12 months (renewable), full-time hours. Full-time employment with Fulfillment IQ Inc. is also available.
Hiring Timeline: Immediate
Reporting Line: SVP, Enterprise Systems
Application Deadline: Open until filled
Eligibility: Open to candidates residing in Georgia (Atlanta preferred), Texas, Florida, or Tennessee.
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
You will be a functional design authority on a global Manhattan Active platform, translating complex operational and customer requirements into scalable solutions on Manhattan Active WM, embedded in a large, multi-customer program. The core of the job is protecting a shared global template: running Fit-to-Template and GAP analyses, challenging unnecessary customization, and guiding configurators and engineers through go-live. The role works US Eastern or Central business hours, with travel of up to 40%, including international travel to Latin America.
Mandate:
Lead functional solution design for Manhattan Active WM implementations and template enhancements
Run Fit-to-Template and GAP analyses and decide between standard functionality, configuration, process change, integration, or extension
Protect the global template: challenge unnecessary customization and consolidate recurring needs into reusable functionality
Translate approved designs into clear configuration requirements and extension specifications
Guide configurators and extension engineers, and support testing through go-live and stabilization
Must-Have Qualifications:
Technical: 5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation
Technical: strong, hands-on functional expertise in Manhattan Active WM, including its configuration concepts, capabilities, and limitations
Technical: designing across complex integrations, with a working understanding of APIs and extension development and their functional implications
Functional: deep understanding of warehouse processes (receiving, inventory, replenishment, picking, packing, shipping) and proven Fit-to-Template and GAP analysis.
In-depth knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, ERP, OMS, LMS, TMS, Parcel Management systems, etc.
Experience in designing WMS for retail distribution centers, eCom fulfilment centers, Omni Channel fulfilment centers, 3rd Party Logistics facilities, etc.
Functional: supporting implementations from design through testing, deployment, and stabilization, with the confidence to challenge proposed solutions
Language: professional working proficiency in English, written and spoken. Spanish is a plus.
Key Responsibilities:
Functional Architecture and Solution Design
Translate operational requirements into documented functional designs and solution specifications
Evaluate options across standard functionality, configuration, process adjustment, integration, and extension
Create solution design, functional and enhancements design, proof of concepts…