General Information
Job Title: Linux System and Hardware Administrator
Primary Job Location: Bengaluru, Karnataka, India
Location Flexibility: Hybrid, Bengaluru based (minimum 3 days a week in office)
Employment Type: Permanent, Full-Time
Hiring Timeline (Hiring month): Immediate
Reporting Line: Head of Corporate Technology
Application Deadline: Open until filled
Notice Period: 30 days or less preferred, 60 days maximum
Existing Vacancy: Yes
Application Deadline: Open until Filled
Shift Timings: 2:00 PM – 11:00 PM IST
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
Role Overview:
The Linux System and Hardware Administrator is the hands-on owner of day-to-day operations for Fulfillment IQ’s Linux servers and for the laptops and hardware used by our India-based team. The role sits in the Corporate Technology team within FIQ Group Shared Services, which supports both our services and product businesses. You will run routine server administration, set up and recover devices across Linux, Windows, and macOS, and resolve support tickets, working from the runbooks, policies, and security controls set by the Head of Corporate Technology and alongside colleagues based mainly in Canada.
Mandate:
Keep laptops and hardware for India-based staff set up, tracked, and working
Handle routine Linux server administration using defined runbooks
Resolve support tickets quickly and escalate what you cannot fix with clear notes
Keep documentation, asset records, and ticket history accurate
Must-Have Qualifications:
3 to 5 years of system administration experience, including hands-on hardware and end-user support
Strong Linux administration from the command line (Ubuntu or RHEL family): users and permissions, file systems, services, packages, and logs. Linux is non-negotiable for this role
Experience setting up and troubleshooting web servers (Apache or Nginx) on Linux, with Bash scripting for routine tasks
Comfort working across Windows 11 and macOS alongside Linux. Strong Linux plus one of the other two is acceptable
Experience administering a directory and identity platform, such as Microsoft 365 and Entra ID or an on-premise Windows Active Directory domain
Hardware troubleshooting and component replacement, plus networking fundamentals: IP addressing, DNS, DHCP, Wi-Fi, and VPN
Nice to Have:
Active Microsoft Azure Administrator (AZ-104) certification. Azure Solutions Architect Expert (AZ-305) is a strong advantage
An active Linux certification, such as CompTIA Linux+, RHCSA, or LFCS
Microsoft Intune administration (device enrolment, compliance policies, app deployment)
Exposure to DevOps tooling such as Docker, cloud virtual machines (Azure or AWS), or CI/CD runners
PowerShell or Python scripting
Any certification listed on your resume must be active.
Successful candidates who do not yet hold AZ-104 and AZ-305 will be expected to complete both after joining.
Key Responsibilities:
Hardware & Device Support
Set up, image, and configure Windows 11 laptops and Mac devices for new joiners, and enrol them in device management
Collect, wipe, and reissue devices from leavers within agreed timelines
Troubleshoot hardware issues and coordinate repairs and warranty claims with OEMs and local vendors
Maintain the asset register for every device, linked to the employee it is assigned to
Support Bengaluru office equipment, including network devices, Wi-Fi, printers, and…