General Information
Job Title : Senior Consultant, Manhattan Active WM
Primary Job Location : Bengaluru, Karnataka, India
Location Flexibility : Hybrid, Bengaluru based, or Remote within India
Employment Type (Permanent/Contract/Part-time/Intern) : Permanent, Full-Time
Hiring Timeline (Hiring month) : Immediate
Reporting Line : Lead Consultant, Enterprise Systems
Application Deadline : Open until filled
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
You will own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template in a large, multi-customer program rolling out across dozens of warehouse sites a year. Working from approved functional designs, you turn requirements into standardized, reusable configuration and keep customer-specific complexity out of the template. The role works hours aligned to US business hours (an evening and night shift in IST), with occasional international travel for go-lives, planned with 6 to 8 weeks' notice (a valid US B1/B2 visa is a plus).
Mandate:
Configure Manhattan Active WM independently from approved functional designs and template requirements
Build and maintain reusable configuration components that deploy consistently across customers, sites, and environments
Keep the template clean: flag conflicts, performance risks, and deviations to the Functional Architect
Test, package, and deploy configuration changes through a controlled release process
Support regional implementation teams through SIT, UAT, go-live, and stabilization
Must-Have Qualifications:
Technical: 3+ years configuring and implementing WMS, including 2+ years of recent, hands-on Manhattan Active WM configuration
Technical: practical experience with Manhattan Active Configuration Director, and configuration strategies and parameters, business rules, and workflows with an understanding of their dependencies
Technical: documenting, testing, and deploying configuration changes, and resolving configuration defects
Functional: strong command of warehouse processes: receiving, putaway, inventory, replenishment, picking, packing, and shipping
Knowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, Parcel Management systems, etc.
Functional: configuring reusable functionality within a functional template, working from written functional specifications
Language: professional working proficiency in English, written and spoken. Spanish is a plus.
Key Responsibilities:
Global Template Configuration
Configure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processes
Configure MHE integration touchpoints for WES/WCS, ASRS, AMR, GTP, etc.
Configure and maintain system parameters, business rules, workflows, and operational settings
Build reports, documents, labels, dashboards, and implementation scripts to program standards
Manage configuration changes through Configuration Director and approved tools
Configuration Governance and Quality
Keep configuration consistent with approved designs and template standards
Avoid duplication and customer-specific dependencies; escalate design ambiguities
Maintain…