IT and Security Manager
Location: Remote (United States)
Schedule: Full-Time | Monday-Friday 9:00AM to 5:30PM EST
Department: Technology
About Furnished Quarters
Furnished Quarters is one of the largest independently owned providers of temporary furnished apartments, blending the best of hospitality, real estate, and design. With 25 years of experience and LGBTQ+ diverse-owned certification, we bring a human-first approach to short-term living—elevated by care, community, and connection.
We offer stays of 30 days or longer for business and leisure travelers, supported by a team that values collaboration, growth, and individuality. Our five core values—Challenge, Collaboration, Care, Career, and Community—shape everything we do.
If you’re looking to join a culture that values work-life balance, celebrates your uniqueness, and gives your voice weight, it’s time to #StayDifferent.
The Opportunity
We’re seeking an experienced, security-focused IT Infrastructure and Security Manager to oversee our internal technology infrastructure, cybersecurity operations, and external technology partnerships.
In this role, you'll manage critical IT systems, strengthen security practices, oversee technology vendors, and support cloud infrastructure initiatives. You'll work closely with Product and Technology leadership to ensure our technology environment remains secure, reliable, and efficient.
This is an ideal opportunity for someone who combines hands-on technical expertise with strong vendor management skills, enjoys solving complex challenges, and takes ownership of technology improvements.
What You’ll Do
Cybersecurity & Incident Response
Oversee the company's information security standards and ensure appropriate security controls are maintained
Develop and maintain cybersecurity incident response plans, procedures, and escalation protocols
Coordinate security operations and incident response activities across external technology providers
Support security assessments, tabletop exercises, and ongoing risk mitigation initiatives
Communicate cybersecurity risks, incidents, and remediation efforts to leadership in clear, business-focused terms
Technology Vendor Management
Manage relationships with managed service providers (MSPs), cybersecurity monitoring providers, and incident response firms
Monitor vendor performance, contractual obligations, and service coverage
Lead vendor selection processes, including RFP development, proposal evaluations, and contract negotiations
Identify opportunities to consolidate vendors, optimize software licensing, and reduce technology costs
Coordinate contract renewals and communicate upcoming decisions, costs, and risks to leadership
IT Infrastructure & Cloud Management
Administer Microsoft 365, Azure, networking, firewalls, endpoint management, licensing, and backup systems
Maintain accurate documentation of technology systems, configurations, and procedures
Support cloud migration initiatives, infrastructure improvements, and cost optimization
Oversee hosting arrangements for critical business applications and support system transitions
Partner with Product and Technology leadership on infrastructure projects and technology initiatives
Identity, Access & Security Compliance
Manage employee system access, including provisioning and removal during onboarding and offboarding
Lead the implementation of single sign-on (SSO) across company applications
Oversee software license assignments and access permissions
Manage cybersecurity insurance requirements, carrier relationships, and policy renewals
Coordinate with technology vendors to ensure security controls meet insurance coverage requirements
Employee IT Support & Collaboration
Serve as the escalation point for complex, sensitive, or security-related employee IT issues
Coordinate with external IT providers to ensure timely resolution of technology concerns
Provide direct employee IT support when first-level support is unavailable
Collaborate with internal…