About Futurpreneur
Futurpreneur is a national non-profit organization that empowers young, diverse entrepreneurs, ages 18-39 to start, buy and grow their businesses in Canada, by providing loans with mentorship and resources.
Founded in 1996, we have helped more than 20,000 young entrepreneurs launch over 15,600 businesses, promoting entrepreneurship among Canadian youth as a critical pillar for strengthening the economy while generating employment opportunities, and fostering a sustainable future.
Futurpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance , the Canadian member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW) .
Our Purpose (why we exist): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs
Our Mission (what we do every day to achieve our purpose):To empower diverse entrepreneurs ages 18-39 by providing loans with mentorship and resources to help them start and buy successful businesses that contribute to sustainable and inclusive economic prosperity, in their communities and across Canada.
Our Values (how we work – our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent.
Here’s the opportunity: Client Relationship Manager
As a Client Relationship Manager, you will play an integral role in the continued growth of the organization’s overall success. You will be responsible for assisting young entrepreneurs with creating and developing successful applications for all Futurpreneur programs and services, while maintaining an exceptional level of client satisfaction and ensuring regional targets are met and/or surpassed.
This existing role is a full-time, permanent position based in Toronto, ON, The incumbent will be work on a hybrid work model requiring minimum 2 days in the office per week. Please note that during the training period, additional in-office days may be required.
What you will do :
Screening of Entrepreneur Applications
Conduct a summary review of the application including business plan and cash flow to determine eligibility for programs and funding
Communicate potential issues surrounding the eligibility (including business plan, industry, timing, etc)
Conduct analysis of credit report to determine if entrepreneur qualifies for financing from Futurpreneur Canada and/or co-funding partner
Determine funding limits, communicate credit issues and refer to credit improvement supports to entrepreneur to improve their financial literacy
Program Application - Consultation with Entrepreneurs
Review application including business plan and cash flow to determine business viability and help the entrepreneur update the application to meet the standards of Futurpreneur Canada
Evaluate submissions and provide feedback and coaching necessary to build viable business plans and cash-flows that meet Futurpreneur application requirements for the program
Compile and evaluate all additional documentation required to submit a complete application to National Adjudication
Summarize pertinent information not found in the submission that will affect adjudication reviews
Evaluate workflow based on quality and quality of applicants and predict likely disbursement months or dates
Program Application - Consultation with Partners
Answer application related questions as needed
Review Partner submitted applications to determine viability using Business Risk Predictor and by known Futurpreneur requirements
Assist Partner in helping applicants understand what is expected from an application submission, including documents and timelines
Provide support to the business development team in training partners on program details and the submission of quality applications
Summarize pertinent information not found in the submission that will affect adjudication’s reviews
Submit completed application to National Adjudication
Program Application - Conditions
Prepare and…