About the Role
We're hiring a Manager, Multimedia Event Production to provide technical leadership and oversee the technology, operations, and delivery of live and recorded content — including corporate events, product launches, broadcasts, and executive engagement. This role is responsible for driving production excellence, fostering a high-performing and collaborative team environment, establishing consistent production standards, and advancing technology alignment across locations. The ideal candidate brings strong hands-on technical expertise, demonstrates the ability to lead and influence others, and actively supports the development of team capabilities through coaching, mentorship, and knowledge sharing. The Manager will partner with business leaders, creative teams, and technology stakeholders to translate business needs into scalable, reliable, and high-quality multimedia solutions while driving operational excellence and continuous improvement. What You'll Do
Leadership & Strategy
Provide technical leadership, guidance, and mentorship to producers, video engineers, editors, and production partners, fostering collaboration, knowledge sharing, accountability, and a high-performing team environment. Coordinate and oversee freelance and union crew engagement for regional productions.
Own and coordinate regional production budgets, AV vendor relationships and contracts, and equipment procurement and lifecycle planning in partnership with multimedia leadership and relevant stakeholders.
Build scalable production systems, including SOPs, templates, and technical specifications, to sustain quality as event volume grows.
Partner with multimedia leadership and regional counterparts to develop and implement standardized technology architecture, production infrastructure, and operational processes across corporate locations.
Drive continuous improvement by promoting shared best practices, strengthening cross-location collaboration, mentoring others, and fostering a culture of accountability, continuous learning, and consistent service excellence.
Lead production planning and governance, including project milestones, critical dependencies, resource and crew requirements, stakeholder approvals, rehearsals, run-of-show documentation, and production closeout activities.
Lead the planning and delivery of multimedia productions from concept through completion, ensuring business objectives are translated into clearly defined production requirements, technical deliverables, resource plans, budgets, and execution timelines.
Develop and present business cases for AV and multimedia technology investments, including equipment upgrades, infrastructure improvements, and new production capabilities. Evaluate costs, benefits, risks, and expected return on investment to support informed business decisions.
Measure and communicate the business value of multimedia services and investments through operational efficiencies, cost optimization, technology utilization, service quality, and continuous improvement opportunities.
Technical & Broadcast
Oversee the planning, technical execution, and delivery of multi-camera live productions, ensuring consistent standards for camera operations, switching, audio, lighting, and signal flow.
Own and oversee livestream and virtual production infrastructure — including encoders, switchers (vMix, TriCaster, Blackmagic ATEM), Zoom, streaming platforms, and redundancy/failover planning.
Establish and maintain standardized technical configurations and production practices across locations to ensure reliable, consistent live and recorded event experiences.
Provide hands-on technical support and production expertise when needed, including live event operations, troubleshooting, and complex productions, while maintaining accountability for production excellence, operational effectiveness, and successful delivery.
Guide production professionals and partners in proactively identifying, troubleshooting, and resolving live…