The HR Systems Product Lead provides operational leadership and excellence in execution. This role sits within the HR Systems organization and requires an individual with a strong customer orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms specifically Workday HCM, with emphasis on the areas of Benefits, Compensation and Time and Absence modules. This role acts as the Product owner for these technologies. A successful candidate must provide line of sight into HR Systems teamwork, estimate the delivery of issue fixes and product enhancements and support the team to meet these deadlines while providing strong communication to the business.
What you will do:
Evolve the Benefits, Compensation and Time and Absence technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
Maintain relationships with key business partners to ensure visibility and partnerships for issue resolution and enhancements
Drive and maintain the Workday Benefits, Compensation and Time and Absence capabilities within our HR Systems team
Own and execute on system administration for Workday, including configuration, business processes, security & compliance, notifications, auditing and data quality management
Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
Support operational excellence in our existing systems of record, continuously evolving processes, ensuring the priority resolution of issues and application of project management principles for longer term initiatives
Manage bug/issue resolution processes: root cause analysis, impact analysis and driving solution design; in addition to implementing, testing and deploying solutions
Support Reporting & Analytics team for the definition and testing of report & dashboard needs of the organization including requirements gathering, designing and testing
Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
Support Compliance enablement via HRIS systems and processes, including liaising with key contacts to understand changes in regulatory environment
Execute quality assurance efforts to ensure the accuracy of data and information
Participate in requirements gathering sessions with functional subject matter experts, IT and users
Support broader HR Systems team in handling end users inbound request and escalations including the development of knowledge management collateral to support training and education efforts
What you will need:
Bachelor’s Degree in Computer Science, Information Systems or related field preferred
5+ years of experience configuring and managing Workday HCM and other HR systems, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, data auditing
Experience in other areas of Workday is a plus (position management, talent/performance, compensation, benefits, absence, time tracking).
Knowledge of HR business processes
Strong Microsoft Excel skills
Experience developing reports and calculated fields in Workday
Strong service orientation with a high sense of ownership and accountability
Proven ability to work independently and as part of a team
Strong analytical, troubleshooting and problem-solving abilities
Strong work ethic and motivated to achieve goals and exceed expectations
Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
A ‘systems’ thinker with a process orientation and significant attention to detail
Superior interpersonal, written and oral communication skills
High level of executive presence
Change management experience preferred
Don’t meet every single requirement? We encourage you to…