Job Summary:
The Safety Training Lead owns how Gateway prepares the people who keep the people and property of Gateway Church safe. This role builds and delivers the training for permanent part-time officers, Plain Clothes and Medical Serve Teams, and Security contractors. They will coordinate trainings on de-escalation, emergency response, medical basics, and Gateway-specific protocols. —. Because campus coverage runs largely on part-time officers and Serve Team, the strength of this position determines the strength of the model. The Training Lead will maintain relationships with third-party training providers and instructors to ensure Safety Services team members meet all applicable state licensing, certification, and training requirements.
Principal Job Responsibilities:
Owns the training curriculum for the Safety Services Team
Coordinates training in de-escalation, emergency response, medical, active threat response, and Gateway-specific safety protocols.
Onboards new team members.
Works with the Safety Services Coordinator in tracking certification, licensing, and training completion records.
Coordinates and executes from beginning to after-action review drills and exercises with campuses.
Partners with the Central Safety Manager so training considers scheduling and individual team members needs
Partners with the Operations Lead so training reflects current systems, technology, and emergency plans
Evaluates training effectiveness and adjusts curriculum based on incidents, drills, and feedback
Ensures equipment and gear are properly maintained and procured for training and operational readiness.
Supports campuses and Campus Pastors on safety training for their staff and Serve Teams and Conducts campus site assessments and recommends physical security improvements
Is present and serving at weekend services and churchwide events as the ministry calendar requires
Serves in a rotating on-call capacity outside scheduled hours with the Manager and Operations Lead, including alarm response and after-hours issues
Serve in PPO and Plain Clothes security roles as needed at the direction of the Manager
Performs other duties as assigned.
As a member of the Gateway Church team, this position is expected to support, recruit, and develop Serve Team members, and to serve alongside the broader team as ministry and organizational needs arise.
General Skills & Qualifications:
A clear passion for Jesus and a strong biblical foundation
Proven ability to build and deliver training that changes how people perform under pressure
Able to work independently across many locations without daily direction
Working knowledge of de-escalation, emergency response, and church or venue security protocols
Able to train serve team and part-time personnel to a professional standard
Sound judgment under pressure, and the ability to stay calm and decisive in an emergency
Able to carry a security posture in a ministry-minded, approachable manner with staff, serve team members, and congregants
Strong record-keeping discipline with certifications, licensing, and completion tracking
Excellent verbal and written communication, including presentation skills
Comfortable holding others accountable with clarity and care
Strong time-management skills and the ability to hold several priorities at once
Proficient in Microsoft Office and able to learn and function within new software and systems
Education/Certification(s):
High school diploma or equivalent, and five or more years of security, law enforcement, military, or emergency response experience including a training role — required
Currently holds, or able to obtain upon hire, a Level IV Texas Private Security License – Required
Instructor certification in de-escalation, first aid and CPR, active threat response, or a comparable discipline — preferred
Bachelor's degree, or prior experience training serve teams in a church environment — preferred
General Physical Requirements:
The physical demands described here…