Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Field Service and Support
Job Qualifications:
Skills:
Information Technology (IT) Services, Project Planning, Telecommunications Support, Workstation Support Certifications:
None Experience:
6 + years of related experience US Citizenship Required:
Yes
Job Description:
Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Field Engineer Senior for a career where your growth is just as important as the mission you support.
MEANINGFUL WORK AND PERSONAL IMPACT
As a Field Engineer Senior, the work you’ll do at GDIT will be impactful to the customer’s mission. You will:
IT Equipment and Workstation Support
Install, relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal.
Support technology refreshes, resolve workstation power issues, and coordinate IT service requests with CIO teams.
Network and Telecommunications Support
Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling.
Manage telephone services, troubleshoot telecommunications issues, and coordinate escalations as needed.
Logistics and Equipment Disposition
Coordinate transportation of equipment, furniture, and materials between facilities, including forklift operations when authorized.
Support equipment recycling, disposition, recordkeeping, and compliance with safety and property-management procedures.
Furniture and Facility Support
Move, install, repair, and store office furniture; support workspace reconfigurations and facility moves.
Maintain facility layouts, campus maps, and coordinate specialized moves, including safes and related infrastructure.
Administrative and Documentation Support
Maintain user accounts, access permissions, and facility/equipment records.
Document completed work and coordinate with facilities, logistics, IT, security, and other stakeholders to support service delivery.
Reviews status of projects and budgets, manages schedules, and prepares status reports.
Assess project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
Attend customer meetings and may serve as client liaison.
Interacts with vendors, other agencies, and other client staff on behalf of the client.
Coordinate development of deliverables and products.
Ensure quality assurance of project deliverables.
Maintain current knowledge of relevant technology as assigned.
Participate in special projects as required.
WHAT YOU’LL NEED TO SUCCEED
Bring your IT and Project Management expertise along with a drive for innovation to GDIT. The Field Engineer Senior must have:
Education and Experience: Bachelor’s Degree and 6 years of relevant experience, or the equivalent combination (10 yrs) of education, technical certifications or training, or work experience in lieu of degree
Technical skills:
Experience providing facilities, logistics, telecommunications, desktop, or technical support.
Ability to assemble, disassemble, move, and repair office furniture and workstation components.
Working knowledge of monitors, KVM devices, telecommunications equipment, power strips, and common office technology.
Familiarity with Category 5 and fiber-optic cabling installation or support.
Ability to interpret and update room layouts, facility drawings, equipment records, and campus maps.
Strong organizational, customer service, troubleshooting, and communication skills.
Forklift certification or the ability to obtain certification before operating forklift equipment.
Experience with DLA Disposition Services turn-in processes.
Experience using IT service management or ticketing platforms such as Service Central.
Experience maintaining facility drawings, floor plans,…