Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
MBI (T2)
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Change Management, Problem Solving, Process Improvements Certifications:
None Experience:
8 + years of related experience US Citizenship Required:
No
Job Description:
Seize your opportunity to make a personal impact as a Senior Software Technical Support Team Member supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
MEANINGFUL WORK AND PERSONAL IMPACT
Key Responsibilities:
Monitoring technical and operational risks
Identifying application, infrastructure, integration, vendor, and organizational dependencies
Assessing the effect of dependencies on business-driven delivery timelines
Performing critical-path and schedule-feasibility analysis
Supporting risk-burndown planning and reporting
Coordinating subject-matter experts to investigate and resolve issues
Supporting/Investigating production incidents, performance problems, defects, and maintenance activities
Reviewing technical requirements, proposed changes, and cross-system impacts
Supporting release readiness, implementation coordination, and operational readiness
Providing evidence-based recommendations to management
Explaining why a proposed timeline is achievable, achievable with conditions, or not achievable
WHAT YOU’LL NEED TO SUCCEED:
Education
A degree from an accredited College/University in the applicable field of services is required.
Required Certifications:
One of the following: SAFe RTE (Release Train Engineer)
SAFe Architect
PMI ACP (Agile Certified Practitioner)
Or the ability to perform the following tasks: Performing critical-path and schedule-feasibility analysis
Supporting risk-burndown planning and reporting
Identifying application, infrastructure, integration, vendor, and organizational dependencies
Assessing the effect of dependencies on business-driven delivery timelines
Required Experience:
8+ years of relevant experience
Minimum of 7 years’ experience in enterprise software development
Required Skills:
The Senior Software Engineer will heavily be using these skills: Governance and coordination
Requirements and technical-review support
Coordination of supplier and USPS technical teams
Change and release-management support
Dependency and risk management
Readiness assessments
Test and implementation coordination
Documentation and status reporting
Must have experience working with, and developing complex enterprise software environments, including the ability to understand: Application and server architecture
APIs and system interfaces
Databases and data flows
Windows and/or Linux environments
Network and infrastructure dependencies
Production and test environments
Cloud or hosted-system dependencies
Release and implementation processes
Third-party and vendor integrations
Occasional After-Hours Support
Required for:
Planned software releases
Implementations
High-priority production incidents
Emergency issue resolution
Critical stakeholder or operational events
Required Technical Skills:
Understand complex enterprise applications
Identify technical dependencies and risks
Evaluate whether proposed timelines are realistic
Apply critical-path analysis
Coordinate technical subject-matter experts
Support production issues and application sustainment
Explain technical constraints to the PMO and business stakeholders
Security Clearance Level :
Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
This position has a U.S. residency requirement . The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows:…