Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
BI Full 6C (T4)
Job Family:
Software Engineering
Job Qualifications:
Skills:
Agile Methodology, ServiceNow Platform, Software Asset Management (SAM) Certifications:
None Experience:
8 + years of related experience US Citizenship Required:
No
Job Description:
Transform technology into opportunity as a ServiceNow Developer Sr Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.
Candidate must be a US Person (Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, US Citizen)
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer Sr Principal the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:
Design, develop, and automate enterprise IT Asset Management (ITAM), Configuration Management Database (CMDB), and Human Resources Service Delivery (HRSD) capabilities
Design and configure Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management.
Align platform architecture with the Common Service Data Model (CSDM).
Maintain CMDB health by configuring Data Certification, Discovery, Reconciliation, and Health Assessments.
Design and configure HRSD modules, including HR Case / Knowledge Management, Lifecycle Events, HR Agent Workspace, Employee Document Management, and Employee Service Center portals
Develop customized scripts, Script Includes, Business Rules, Flow Designer, and Service Portal widgets to support ITAM operational requirements
Design and build integrations between ServiceNow and external data sources (e.g., SCCM, Jamf, Intune, Active Directory, Coupa) using IntegrationHub, REST/SOAP APIs, and MID Server configurations
Establish robust data governance policies for hardware and software assets, ensuring audit-readiness and adherence to industry licensing models
Design, configure, and customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs
Work closely with stakeholders, product owners, and cross-functional teams to gather requirements and translate them into technical specifications
Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.
Contribute to IT-related technical processes reviews, postmortems, and continual process improvement
Create estimations on effort required to produce ServiceNow functionality
Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices
Maintain current ServiceNow and industry certifications, while obtaining additional certifications
WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer Sr Principal must have:
● Education: Technical Training, Certification(s) or Degree
● Experience: 8+ years of related experience
● Required Skills:
Deep proficiency in ServiceNow CMDB, HRSD, and ITAM, including SAM and HAM
Demonstrated experience in designing, implementing, and optimizing SAM, HAM, and CSDM structures to ensure compliance, accurate lifecycle tracking, and cost optimization
Demonstrated experience with full-cycle SAM and/or HAM implementations
Deep understanding of software licensing metrics and physical hardware asset lifecycles from procurement to disposal
Experience in Flow Designer and Integration Hub
Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services
Experience with ServiceNow Discovery, Service Mapping, and Performance Analytics
Experience with other ServiceNow modules like ITSM or ITOM
Ability to…