Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
None
Job Family:
Software Engineering
Job Qualifications:
Skills:
Artificial Intelligence (AI), Collaboration, Development, Development Skills, IT Service Management (ITSM) Certifications:
None Experience:
3 + years of related experience US Citizenship Required:
No
Job Description:
We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.
Meaningful Work and Personal Impact
As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:
Design, develop, and maintain forms, flows, catalog items, integrations, etc.
Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
Support Agile ceremonies and uphold quality assurance throughout the lifecycle
Adhere to and enforce ServiceNow and OneGDIT best practices.
Support platform upgrades, patching, and deployments.
Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
Collaborate with Scrum Masters, Product Owners, and Developers.
What You’ll Need to Succeed
We are looking for candidates with both expertise and a passion for innovation. Requirements include:
Education
• High school diploma required; AA or Bachelor’s degree preferred
Required Skills
3 years of experience in prompt engineering, Now Assist and agentic AI.
7+ years of ServiceNow development experience within ITSM environment
Strong understanding of ServiceNow architecture, modules, and platform capabilities
ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
Familiarity with Agile/Scrum methodologies
Strong analytical, troubleshooting, and debugging skills
Excellent communication and documentation skills
Must be a U.S. person
Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week
Preferred Certifications
Certified Implementation Specialist – ITSM
Certified Application Developer - ITSM
Advanced ITSM certifications a strong plus
ITIL v4 Certification
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
T elecommuting Options:
Hybrid
Work Location:
USA VA Falls Church
Additional Work Locations:
USA AZ Sierra Vista, USA FL Tampa, USA LA Bossier City, USA MD Bethesda, USA NC Durham, USA TX San Antonio, USA VA Herndon
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan,…