Job Description Summary
The Senior Program Operations Manager is responsible for data collection and analysis to support program management business decisions and program deliverables. This person will collaborate with the Earned Value Management (EVM) scheduling and finance teams, Engineering Control Account Managers (CAMs), Product Operations, Contracts, Finance and Program Management. You will support the Program Management Office (PMO) in developing and implementing best practices and standard work to enhance efficiencies in program operations across all programs. Additionally, you will be required to understand the clients, industry, and government market to support future contract proposals.
Job Description
Essential Functions and Responsibilities
Operational Excellence and Continuous Improvement
Run and continuously improve team operating rhythms, management of key performance indicators, and documentation of processes.
Lead transformation efforts to eliminate waste, improve transparency, establish standard work, and enhance team value to the business.
Develop and implement business operations best practices and processes to improve efficiency.
Structured Problem Solving and Risk Management
Facilitate action planning and structured problem solving in accordance with FLIGHT DECK principles.
Assist the Program Manager in identifying areas of risk and opportunities, tracking critical program risks, and ensuring timely communication of financial risk exposure through termination liability analysis.
Program and Financial Management
Create and maintain annual Operating Plans and quarterly forecasts for internal and external customers.
Manage weekly updates of actuals vs forecast through collaboration with Control Account Managers (CAMs) to get their inputs.
CAM for Program Management budget and execute Program Work Authorizations based on formal government contract modifications.
Execute Earned Value Management (EVM) processes and rhythms, including preparation of program management metrics such as cost and schedule data for Monthly Program Reviews (MPRs).
Execute Program Work Authorizations based on formal government contract modifications.
Cross-Functional Collaboration
Work directly with finance, manufacturing, scheduling, program management, and engineering teams to meet customer requests, monthly deadlines, and reporting requirements.
Use good judgment to make decisions and handle complex tasks across different teams and functions.
Standard Work and Metrics
Define Standard Work for program financials at internal program reviews and associated customer briefings.
Prepare program management metrics, including cost and schedule data, for Monthly Program Reviews (MPRs).
Required Qualifications
Bachelors Degree from an accredited university + Minimum of 5 years of Creating and maintain annual Operating Plans and quarterly forecasts for internal and external customers.
U.S. Citizen and capability to obtain a DoD Security Clearance
Desired Characteristics
Proven experience supporting executive level meetings and strategy reviews
Strong interpersonal and leadership skills and proven experience supporting broad cross-functional teams
Experience with earned value management (EVM)
Strong oral and written communication skills and ability to effectively present analytical data to both internal and external customers
Analytical and energetic nature, driven desire for efficient process control
Demonstrated ability to analyze and find creative solutions to address complex problems
Demonstrated lean and continuous improvement
Ability to document, plan and execute programs
Established project management skills and demonstrated ability to lead projects
Humble: respectful, receptive, agile, eager to learnTransparent: shares critical information, speaks with candor, contributes constructivelyFocused: quick learner, strategically prioritizes work, committed Leadership ability: strong communicator, decision-maker, collaborativeProblem…