Job Description Summary
This role serves as a key partner in the strategic planning and operational execution of technical training environments in Wilmington, NC, and San Jose, CA. You will lead capacity planning and align training initiatives with organizational development needs while managing the logistics of instructor and equipment scheduling to ensure ongoing deployment readiness.
A core component of this position involves rigorous program administration, compliance, and systems oversight. You will serve as the primary authority for the NANTeL program and the lead liaison for Workday Learning. In this capacity, you will also manage the GVH EPRI AP3 program and ensure the integrity of all credentialing records through the regular auditing of requalifications, exemptions, and personnel certifications.
Finally, this role emphasizes a commitment to continuous improvement and operational excellence. By facilitating structured feedback loops between instructors and students, you will play an integral part in the training organization. Using the ADDIE process, you will collaborate with stakeholders to identify course enhancements and support curriculum optimization, all while ensuring rigorous standards for content quality and traceability.
Job Description
Key Roles and Responsibilities
Strategic Planning and Instructional Design
Capacity Planning & Scheduling: Direct the forecasting, planning, and scheduling of technical training. Partner with stakeholders to define project role requirements, align training initiatives with development needs, and secure qualified instructional staff.
Instructional Design and Content Development: Partner with training team and subject matter experts to align training initiatives with development needs, ensure traceability across all steps of ADDIE instructional design process.
Program Administration & Compliance
Program Leadership (NANTeL): Serve as the NANTeL Program Manager and Lead Administrator, ensuring adherence to procedures. Oversee student administrators and proctors, assign training assignments, and proctor exams for GVH outage teams.
Learning Management (Workday): Act as the primary liaison for Workday Learning. Manage role and course assignments for Outage Services, support user access requests, and generate performance-based weekly rollup reports.
Industry Standards & Certification (EPRI): Partner with the EPRI STE Program Manager on AP3 requirements, maintaining evaluator certifications and facilitating annual observation reporting.
Credentialing & Records Integrity: Oversee the lifecycle of training records in the LMS, including tracking critical requalification’s, refreshers, exemptions, and equivalencies. Audit and verify personnel qualifications to ensure deployment readiness.
Operational Oversight & Support
Logistics & Workflow Integration: Manage training tooling and materials inventory; serve as the central point of contact for instructors and issue security access workflows.
Continuous Improvement: Facilitate structured feedback loops between instructors and students to the training team to identify course enhancements and support curriculum optimization.
Required Qualifications
Education: Bachelor’s degree in Instructional Design, Learning and Development, Industrial Engineering, OR a High School Diploma with a minimum of 5 years’ experience in a training or learning management role.
Experience: Minimum of 5 years of Field Services support experience.
Preferred Qualifications
Certifications: Active NANTeL Administrator/Proctor certification and/or EPRI STE Observer qualification.
Technical Proficiency: Intermediate to advanced competency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint), Oracle, P6, and Workday.
Competencies: Demonstrated ability to interpret and apply Nuclear Safety Culture goals, policies, and regulatory requirements.
Meticulous attention to detail and strong organizational skills for managing complex, multi-priority recordkeeping.
High…