Job Description Summary
The Sr Services Product Line Leader – Overwatch owns the strategy, growth, financial performance, and execution excellence of the Overwatch product line within Inspection Services. Overwatch provides specialized tooling and services supporting nuclear inspection and reactor services work. The product line serves the domestic BWR market and is expanding into PWR applications, with additional potential for international growth.
This role leads Overwatch across its product lifecycle—from commercial and operational planning through field delivery and long-term development. The Product Line Leader aligns commercial, project, field, and engineering teams to deliver safely and reliably, meet customer and business commitments, and build the capability and capacity needed for future growth. It will also include the expansion of product offerings as it relates to market feedback on the Overwatch product.
The role is accountable for product-line financial planning and performance, including SG&A, as well as product-line KPIs and strategic corrective actions. It also develops the team through training, subject-matter expertise, and succession planning, and works with engineering to guide longer-term product and service improvements/developments.
Inspections work is guided by industry standards such as BWRVIP, MRP, and ASME Section XI and relies heavily on NDE (UT, VT, PT, MT), including a combination of remote and underwater visual and automated/encoded UT systems. We measure performance on four pillars: Safety, Quality, Delivery, and Cost. This role is intended for a turnkey senior leader with strong NDE understanding and proven field/outage execution experience.
Job Description
Key Responsibilities
Product Line Strategy and Lifecycle
Develop and execute the Overwatch product-line strategy, balancing current delivery needs with long-term lifecycle growth
Identify and advance opportunities across BWR and PWR markets, as well as potential international markets
Align product development and engineering priorities with customer needs, market opportunities, and operational capacity
Drive continuous improvement in Overwatch tooling, services, processes, and delivery methods
Assess product-line capability and capacity needs to support planned growth
Financial and Business Performance
Own product-line financial planning and performance, including SG&A, forecasting, and alignment with business objectives
Monitor product-line KPIs and initiate strategic corrective actions to address performance gaps
Provide commercial and operational inputs—including scope, staffing, tooling, schedule, and cost assumptions—to support ITO proposals and OTR execution
Work with project and field delivery teams to support sound estimates and strong performance against cost, schedule, quality, and customer commitments
Identify business risks and opportunities and communicate their potential impact to stakeholders
Commercial, Customer, and Delivery Leadership
Lead the product-line connection between ITO and OTR, helping ensure that proposed scope and commitments are understood and executable
Build strong relationships with customers and internal partners, and engage on technical, commercial, quality, and delivery matters
Align project managers, field teams, engineering, commercial teams, and other stakeholders around product-line priorities
Promote consistent, safe, and high-quality execution of Overwatch work at customer sites
Support resolution of significant delivery issues and drive lessons learned into future planning and product improvements
Team and Capability Development
Lead and develop the multidisciplinary Overwatch team, including project, field, technical, and engineering resources
Establish training and capability-building priorities aligned with current work and anticipated product-line growth
Develop subject-matter expertise and accountability for Overwatch tooling and services
Create and execute succession plans to support…