GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
Responsibilities / Tasks
Start strong – Medical, dental, and vision coverage begins on your first day
Recharge and refresh – Enjoy 12 paid holidays , including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning – Take advantage of tuition reimbursement to further your education or skillset
Live well – Our wellness incentive program rewards healthy habits
Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $100,000 - $150,000 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
The Service Sales – Food & Dairy individual has the responsibility to promote and secure the sale of spare parts, repairs, field service, upgrades, customized service projects and service level agreements for North America service business. S/he is responsible for development and implementation of the group-wide sales strategy, ensures a coordinated customer approach, with counterparts in New Sales to effect and realize joint opportunities.
The tasks and responsibilities for the role include:
Work with the Director of Service Sales and other business areas to fine-tune and implement service sales strategy for area of responsibility
Lead service sales activities for Food & Dairy segment and prioritize initiatives
Coordinate service sales planning, forecasting and reporting for respective area
Align with the new equipment/project sales teams to ensure coordinated sales approach.
Identify opportunities for service sales
Actively manage key customer accounts
Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.
Effect the sales of GEA Service – Food & Dairy – North America; representing the company in a professional manner in the areas of spare parts, repairs, field service, upgrades, plus a wide range of service products to customers designed to improve the overall efficiency and effectiveness of our customer’s operational performance Travel to potential and existing clients for securing opportunities and orders / agreements for responsible portfolio of products and services. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA.
Actively promote small to medium scale projects and large plant Service Level Agreements
Provide quotes, follow up and ensure the sale is executed in a timely manner.
Participate in the negotiation of offers, quotations, and contracts (T&Cs)
Develop the correct sales contacts / approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposal to our customers.
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