Job Description Summary
At GE HealthCare, we are committed to creating a world where healthcare has no limits. In this national field-based role, you will combine your critical care expertise, passion for education, and knowledge of patient monitoring to help clinicians confidently adopt technology in the moments that matter most.
As a Clinical Applications Specialist, you will be a trusted clinical partner before, during, and after implementation. You will assess workflows, shape education strategies, deliver outcome-focused training, and collaborate across sales, service, product, and project teams to support customer success.
Job Description
· Be the clinical expert. Serve as a subject matter expert in critical care patient monitoring, clinical workflows, and technology adoption.
· Lead implementation education. Assess customer needs and workflows, develop learning plans, and deliver role-based education for clinicians, super users, and other stakeholders.
· Deliver engaging learning experiences. Facilitate onsite and virtual training, demonstrations, workshops, and evaluations in French and English. Adapt your approach to the audience, care setting, and learning needs.
· Support safe and confident adoption. Reinforce evidence-informed practice, system capabilities, alarm-management concepts, and workflow standardization within the approved scope of GE HealthCare solutions.
· Partner across the customer journey. Support pre-sale demonstrations, implementation planning, go-live readiness, post-implementation optimization, upgrades, and strategic customer touchpoints.
· Build trusted relationships. Collaborate with clinical leaders, educators, super users, key opinion leaders, and multidisciplinary teams to strengthen adoption and long-term customer outcomes.
· Collaborate as one team. Work closely with colleagues in Clinical Applications, Sales, Service, Product, and Project Management. Communicate risks, dependencies, customer feedback, and opportunities clearly.
· Drive continuous improvement. Capture training outcomes, share field insights, contribute to education content, and remain current on critical care practice, patient monitoring, and adult learning.
· Operate with quality and integrity. Follow GE HealthCare quality, compliance, privacy, safety, and documentation requirements, along with applicable customer policies and regulation
Required Qualifications
· Professional fluency in English, including the ability to teach, present, and write effectively.
· Registered Nurse in good standing with the applicable provincial regulatory body. Current or recent critical care experience is strongly preferred.
· Degree, diploma, or equivalent combination of education and experience, with 3+ years of clinical experience in critical care, acute care, or patient monitoring.
· Demonstrated knowledge of critical care workflows and physiologic monitoring, including ECG, hemodynamic monitoring, ventilation-related parameters, and alarm management.
· Experience developing and delivering clinical education using adult learning principles.
· Ability to translate complex clinical and technical information into clear, practical guidance for varied audiences.
· Ability to work independently from a home office while contributing actively to a collaborative national team.
· Willingness and ability to travel extensively across Canada, including frequent overnight travel and occasional weekend support. Some travel to the United States may be required.
· Valid driver’s license and willingness to complete driving-record and customer credentialing requirements where applicable.
Preferred qualifications
· Certification or advanced education in critical care nursing.
· Experience with GE HealthCare patient monitoring solutions or comparable enterprise patient monitoring platforms.
· Experience supporting technology implementation, train-the-trainer programs, go-live…