Hi, we are ecobee.
ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.
Why we love to do what we do:
We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.
Join our extraordinary team.
We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.
You will be joining the Ecobee marketing team, reporting to the Sr Director of Digital and Lifecycle Marketing. Working on the team, you will bring lifecycle campaigns to life across email, in-application and push channels. This is a hands-on role for someone who enjoys building, launching, testing, and improving customer communications with a high level of accuracy and attention to detail.
This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays from our Toronto office to support collaboration, and flexibility to work remotely for the remainder of the week.
How You'll Make an Impact
Campaign development and execution: Build, QA, schedule, and deploy lifecycle campaigns across email, in-app, and push channels using approved briefs, journeys, and campaign plans
Journey and automation support: Configure and maintain automated nurture journeys, triggered communications, and recurring programs. Monitor program health and troubleshoot execution issues with the appropriate partners
Personalization: Implement dynamic content, personalization, and business rules to improve message relevance while ensuring a consistent customer experience
Testing and optimization: Set up A/B and multivariate tests across messaging, creative, timing, audience, and user experience. Document results and apply learnings to future campaigns
Quality assurance: Complete end-to-end campaign QA, including links, rendering, personalization, tracking, audience selection, suppression rules, and compliance requirements
Reporting: Pull campaign results, identify performance trends, and share clear observations and recommendations with the Lifecycle Marketing team and cross-functional partners to maximize customer lifetime value and improve customer experiences
Campaign operations: Maintain campaign calendars, documentation, naming conventions, templates, and processes that support efficient and accurate delivery
Cross-functional collaboration: Coordinate with Brand Marketing, Creative, Product, Analytics, Sales, and Customer Support to gather inputs, manage handoffs, and deliver campaigns on time
Audience creation: Build customer segments and campaign audiences using behavioural, demographic, transactional, and…