Job Description
The Role
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features .
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
Commercial Software Engineering builds digital products and platforms that help fleet customers manage their operations and benefit from connected vehicle data. Th is Senior Software Engineering Manager is responsible for setting the technical and organizational direction and leading multiple engineering teams across the Commercial OnStar product and Commercial API area s . These areas span customer-facing experiences, vehicle telemetry, data streaming, transactional APIs, developer capabilities, and supporting platforms. This leader will shape strategy, strengthen execution, and build the organization required to deliver reliable, scalable, and customer-focused software. The role will partner with Product, Program , Vehicle Data, Infrastructure, Security, Privacy, Sales, Customer Support, and other ent erprise teams to drive measurable business and customer outcomes .
What You’ll Do
Define and communicate the engineering strategy, roadmap, and operating plan for Commercial OnStar products and Commercial APIs.
Lead multiple engineering teams through managers and senior technical leaders, establishing clear ownership, decision rights, priorities, and measures of success.
Drive improvements in customer adoption, retention, revenue, onboarding, API usage, data quality, and service reliability.
Use data and feedback to make tradeoffs, prioritize projects, and course-correct .
Ensure strong team execution focused on urgency, iteration, consistency, and learning.
Guide architecture, modernization, technical debt reduction, production readiness, observability, incident response, and service-level performance.
Build effective partnerships across vehicle data, vehicle communications, middleware, infrastructure, consent, onboarding, billing, security, and privacy teams.
Represent Commercial Software Engineering in executive discussions, major customer and partner engagements, and enterprise-level decisions.
Attract, develop, and retain engineering leaders and technical talent while building a strong succession pipeline.
Demonstrate managerial courage to challenge the status quo, simplify complex systems, and define creative solutions in a rapidly evolving software ecosystem.
Your Skills & Abilities (Required Qualifications)
Bachelor’s degree in computer science, engineering, information systems, or related technical field, or equivalent experience.
12 + years of experience in software engineering, technology, or related fields, including s ignificant experience delivering large-scale software solutions.
5+ years of experience leading software engineering teams, including managers, senior technical leaders, and/or teams of teams.
Demonstrated experience leading engineering organizations of roughly 30 + engineers (ICs and managers), including hiring, performance management, coaching, and organizational design.
Demonstrated experience setting strategy and delivering complex, cross-functional software platforms or customer-facing products on-time.
Strong technical knowledge of cloud platforms, distributed systems, APIs, data platforms, mobile/web applications, software architecture, security, and service reliability.
Utilization of AI within developer lifecycle, business processes, and product development.
Experience operating business-critical services, including production readiness,…