Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Job Summary
Legal Counsel, Japan and Asia is a senior legal business partner and recognized subject matter expert responsible for enabling Genesys' commercial strategy in Japan, with selective support for broader Asia matters. The role leads complex, high-value and strategically significant technology transactions, including cloud subscription, software licensing, professional services, partner/channel and strategic alliance arrangements. It provides independent, commercially pragmatic advice to sales and business leadership on matters where the facts, law, stakeholder dynamics or risk profile are novel, ambiguous or highly consequential.
The successful candidate is expected to translate functional strategy into practical legal plans; establish negotiation approaches, playbooks and governance; shape organizational objectives; build networks across the business; and influence senior internal and external stakeholders. The role may lead cross-functional projects, coach less experienced legal colleagues and direct legal workstreams without necessarily carrying formal people-management or budget responsibility.
Key Responsibilities
Commercial transactions. Lead the negotiation, drafting and closing of complex and high-value cloud, SaaS, software licensing and technology agreements, including subscription agreements, professional services and statements of work, enterprise licensing, support, reseller and channel arrangements, strategic alliances, teaming and subcontractor agreements, marketing agreements, RFP responses and related commercial documents.
Strategic deal leadership. Set legal strategy, risk positions, escalation pathways and negotiation tactics for significant or unique transactions. Exercise independent judgment in selecting methods, balancing legal exposure, revenue objectives, customer relationships and speed to close.
Senior business advice. Advise Japan and Asia leaders on material legal and commercial matters affecting the business, including cloud services, AI-enabled offerings, data privacy and security, cross-border data transfers, intellectual property, competition, consumer and sector-specific requirements.
Operational planning. Translate Legal and business strategy into practical operating plans, priorities and scalable legal support models. Develop and maintain templates, playbooks, approval frameworks, training and self-service resources for recurring transactions and new business models.
Strategic initiatives. Lead or materially contribute to projects of organizational importance, such as product and market launches, contracting transformation, strategic partnerships, public-sector opportunities and new routes to market. Coordinate cross-functional teams across Legal, Sales, Finance, Product, Security, Privacy, Compliance, Procurement and Revenue Operations.
Influence and stakeholder management. Build formal networks across senior leadership, individual contributors, customers, partners, vendors and outside counsel. Convey advanced legal and risk analysis clearly, secure alignment among diverse stakeholders and drive practical decisions.
Subject matter expertise. Act as a recognized internal expert on Japan commercial contracting and associated APAC issues. Provide thought leadership, identify emerging risks and opportunities, and contribute to regional policies, standards and organizational objectives.
Disputes and outside counsel. Support commercial…