Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Build something new with a world-class team.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Job Description:
Job Title: Senior Account Executive – Strategic Accounts
Department & Team: Enterprise Team
Summary:
Do you have a passion to create amazing customer experiences? Are you a consultative sales professional responsible for driving revenue growth and bringing in net new business from prospects and current customers? As an Enterprise Sales Executive on our Strategic Accounts team, you will bring innovative solutions to some of the largest companies where you will create and nurture strategic relationships. We look for individuals who have a proven track record of over-achieving and who like to WIN!
What do you need to have?
7+ years’ experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)
Experience selling SaaS based solutions in the following areas is preferred: Customer Experience (CX), Employee Experience (EX), Cloud Contact Center (CCaaS), Customer Journey Analytics, Conversational AI or Workforce Engagement Solutions (WEM)
Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline/business development, and developing strategic long-term account plans.
Ability to effectively communicate our company’s strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how we can help solve the customer's business challenges.
Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities.
Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account.
Proven experience understanding customer needs and being able to articulate complex technology solutions
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
Familiarity with the MEDDPIC selling methodology.
BS or BA degree or equivalent work-related work experience
Ability to travel up to 50%
Why work for Genesys?
You have the opportunity to drive the business through accurate forecasting and strategic account planning.
You have the opportunity to create dynamic sales presentations working with the industry’s best technical experts.
You will have a unique opportunity to understand our customer’s strategies and help them drive their business using our unique solutions.
You will have the ability to own and develop your territory
You will have an uncapped commission plan with accelerators
Showcase your proven abilities to create relationships with executives, stakeholders, and key influencers
Working for the Gartner Magic Quadrant leader for Cloud Contact Center solutions (#1 in execution, #1 in vision) – backed by industry leading R&D
You have the opportunity to introduce customers to…