COMPANY OVERVIEW
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
OVERVIEW
The FAMM BAM Region, which includes The Florida Panhandle, Alabama, Mississippi and West Tennessee (Memphis) is seeking a determined and energetic Customer Account Specialist to join our team to cover Mississippi, West Tennessee, and surrounding area.
As a Customer Account Specialist (CAS) you will drive incremental sales and volume growth and sustain existing business by owning relationships with food service operators. You will be selling company product lines across our K-12, Colleges & Universities, Healthcare, Commercial Restaurant, C-Stores, Lodging, and other non-commercial and commercial segments.
In this role, you will sell a broad portfolio of front-of-house and back-of-house products, including Frozen Baked Goods, Flour, Mixes, Cereal, Yogurt, Snacks, I/W Frozen Meals. Through these selling efforts you will develop mutually beneficial partnerships with foodservice operators across all customer channels and record all activity in Salesforce.
You will work closely with the Foodservice Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (i.e. Food Shows, Distributor Sales Meetings, Targeted Blitzes, District Huddles, etc.…).
Strong candidates will demonstrate a strong work ethic, passion for selling, be agile and adaptable, have a strategic mindset and be a strong team player. We are looking for a candidate that can build strong relationships and most importantly…CLOSE/CONFIRM the sale.
KEY ACCOUNTABILITIES
Sustain existing business and drive new, incremental sales volume.
Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region.
Execute strong relationship building skills with the ability to connect and develop relationships with key distributor sales team members to drive growth and establish General Mills as a go to partner.
Collaborate with the Account Executive and other cross region Account Executives to create pull-through demand for core gaps and innovation.
Partner with distributor sales teams to educate and train with our products, empowering them to sell on your behalf to their customers.
Leverage resources such as Salesforce, customer purchase data, Internal AI Tools, Google, customer websites and social media, etc. to properly inform yourself about customers’ operations and prepare for sales calls accordingly.
Leverage a broad portfolio of marketing and trade resources to overcome customer objections and close sales.
Utilize analytics (i.e. Salesforce, Excel-based reporting…) combined with local expertise to identify new sales opportunities.
Develop and execute a strategic call pattern that maximizes your sales call coverage (minimum of 16-20 operator sales calls per week to sell approximately 2,000 + EQC’s of incremental volume per month)
Demonstrate product knowledge to operators through at-home and on-site sample preparation across all product platforms.
Support critical distributor and industry events, (i.e. Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.)
Utilize and update Salesforce to ensure assigned metrics are met.
Continuously collaborate with your local team and Region…