Sr. AI Engineer
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .
Job Description
Forward Deployed Engineer, Applied AI
Genpact · AI Value Studio · Reports into an Applied AI Lead
About the Role
As a Forward Deployed Engineer (FDE) on Genpact's Applied AI team, you will embed directly with our most strategic enterprise customers to ship production AI applications that solve real business problems. You will spend most of your week in Claude Code and at the client, turning ambiguous business problems into working software — often within days, not months.
This is the role at the front line of how the world's largest companies actually adopt AI. You will own a workstream end-to-end: sitting with client teams to understand their workflows, designing the solution, building it, demoing it, and getting it into production. You will collaborate closely with Anthropic, our other AI partners, and Genpact's industry and delivery teams to make sure what you build lasts after you leave.
We expect our FDEs to operate autonomously, thrive in ambiguity, and represent Genpact at the highest level inside customer environments.
What You Will Do
Work inside customer systems to build production applications with Claude and other frontier models, making sure they meet real customer requirements.
Deliver technical artifacts: agentic workflows, MCP servers, sub-agents, agent skills, evaluation harnesses, and the integrations that wire them into the client's stack.
Own a workstream end-to-end — discovery, architecture, build, demo, handoff. Make trade-offs between scope, speed, and quality in real time.
Co-design solutions with client stakeholders at the Director and VP level. Sit in the client's room, take direction, and turn it into shipped code by the end of the day.
Provide white-glove deployment support inside enterprise environments. Be the person the client trusts when something has to work.
Identify and codify repeatable deployment patterns. Contribute reusable assets — code, prompts, skills, runbooks, reference implementations — back to the Genpact Applied AI practice.
Stay current with the latest in LLM capabilities, agent frameworks, and the AI product development stack. Bring field insights back to our product and partner teams.
What We Are Looking For
Experience in a technical, customer-facing role — Forward Deployed Engineer, Solutions Engineer, Solutions Architect, or software engineer with consulting experience. Former technical founders are strongly encouraged to apply.
Daily, hands-on working fluency with Claude (or a comparable frontier LLM) as a build tool — not as a chatbot. You use it to ship every day.
Production experience with LLMs: advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
Strong…