Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
Senior Admissions Systems & Operations Analyst - Graduate Admissions / University Office of Graduate Studies - Georgetown University .
The Senior Admissions Systems & Operations Analyst plays an integral role in supporting Graduate Admissions operations and the graduate applicant experience at Georgetown University. The position serves as a key technical and operational resource for the admissions CRM, providing backup support for Slate administration, technical troubleshooting, data and record management, and the processing of prospect, applicant, decision, and enrollment information. Working under the Senior Associate Director of Graduate Admissions, this position helps ensure the accuracy, continuity, and efficient operation of admissions systems and processes. The Senior Admissions Systems & Operations Analyst also supports graduate recruitment and prospect management activities, including recruitment events, information sessions, and communications with prospective students and graduate programs.
Additional duties include, but are not limited to:
Information Management, Systems Support & Training
Admissions Support: Applicants and Programs
Recruitment & Prospect Management
Other Duties as Assigned
Work Interactions
This position reports to the Senior Associate Director of Graduate Admissions and works closely with the Graduate Admissions team and the broader Office of Graduate Studies. The position serves as a key backup and technical support resource for Slate and admissions operations, coordinating with the Senior Associate Director on system configuration, testing, troubleshooting, data integrity, reporting, and cyclical processing. The position supports and trains graduate academic programs on admissions systems and processes and coordinates with University Information Services and external vendors as needed. The position also works with campus partners, including the Office of Global Services, Student Financial Services, Student Affairs, Student Health, and the University Registrar, to support applicants and admissions operations.
Requirements and Qualifications
Bachelor’s Degree
2 years of general administrative experience in an office setting
Knowledge of, and experience with, higher education administration desired
Well-versed in general administrative applications: Microsoft Office, Adobe Acrobat and Google apps
Effective communication skills
Excellent organizational and interpersonal skills
CRM experience required; Slate experience preferred.
Strong reporting and analysis skills
Ability to learn and adapt to new data management systems with ease
Must be able to appropriately represent Georgetown University at recruitment events and build effective relationships with prospects and applicants.
Exceptional attention to detail required
Work Mode Designation
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation .
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation…