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Job Title:
Assistant Director for Student Support Services Agency:
Savannah Technical College
Job Requisition ID:
JR0000007444 Shift:
Any (United States of America) Compensation Details:
COMMENSURATE WITH QUALIFICATIONS
Job Description:
Join Savannah Technical College, where your career can make a difference! As a leading provider of technical education and workforce development in Coastal Georgia, Savannah Tech is dedicated to transforming lives, expanding opportunities, and preparing tomorrow’s workforce. Serving Bryan, Chatham, Effingham, and Liberty counties, our faculty and staff play a vital role in supporting student success and strengthening our communities. Whether you’re an experienced educator, industry professional, or administrative specialist, there’s a place for your talents at Savannah Tech. Make a splash in your career. Become our next Otter!
Position: Assistant Director for Student Support Services
The Assistant Director of Student Support Services provides leadership, oversight, and strategic direction for student support programs designed to promote student access, engagement, retention, persistence, completion, and overall success. Reporting to the Director of Career & Student Success, this position assists in the management and assessment of student success initiatives and supervises the Coordinator of Accessibility and Retention in the delivery of accessibility services, accommodations, retention programming, and intervention strategies.
The Assistant Director develops, implements, and evaluates comprehensive support services that address academic, personal, and non-academic barriers to student achievement. The position utilizes data-informed practices to identify student needs, coordinate interventions, monitor outcomes, and continuously improve programs and services. The Assistant Director collaborates extensively with Academic Affairs, Student Affairs, community partners, and external agencies to ensure students receive the resources and support necessary to achieve their educational goals.
Major Duties and Responsibilities:
Provides leadership and administrative oversight for Student Support Services programs, initiatives, and activities that support student success, retention, persistence, and completion.
Supervises, trains, evaluates, and provides ongoing guidance to the Coordinator of Accessibility and Retention and other assigned staff.
Oversees the delivery of accessibility and accommodation services, ensuring compliance with applicable federal, state, and institutional regulations and policies.
Assists the Director of Career & Student Success in the development and implementation of strategic initiatives that support student engagement, retention, and academic achievement.
Develops, implements, and evaluates student support programs and intervention strategies designed to improve student outcomes.
Establishes and maintains collaborative relationships with faculty, staff, community agencies, and external partners to address barriers to student success.
Monitors student attendance, academic performance, engagement, and progression using institutional data systems and student success technologies.
Coordinates proactive outreach efforts and intervention plans for students identified as academically at risk or experiencing personal challenges affecting academic progress.
Serves as a member of institutional retention, early alert, case management, and student success teams.
Collects, analyzes, and interprets retention, persistence, accessibility, and student success data to assess program effectiveness and…