Explore a World of Opportunity with the State of Georgia!
We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!
Job Title:
Business Services Recruiter-Atlanta Agency:
Technical College System of Georgia
Job Requisition ID:
JR0000007609 Shift:
Day (United States of America) Compensation Details:
$45,000
Job Description:
The position is open to all applicants that meet the minimum qualifications below.
The Technical College System of Georgia’s (TCSG) Office of Workforce Development leads the State of Georgia’s workforce development system, WorkSource Georgia, and administers federal workforce development programs aimed at connecting talent to opportunity. The Recruiter on the Employer Services Team is responsible for delivering expert, hands-on support to Georgia employers looking to hire and retain local talent. This role is critical in providing virtual and on-the-ground recruitment assistance, managing job postings in the WorkSource Georgia Portal, and ensuring a high-quality customer experience for businesses.
RESPONSIBILITIES
Recruitment Support & Employer Engagement
Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.
Optimize job postings by offering guidance on language, visibility, and candidate match quality.
Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.
Customer Success & Job Quality
Review job orders for clarity, completeness, and compliance with WorkSource Georgia standards.
Recommend improvements to employer postings and promote high-quality employment opportunities.
Provide ongoing customer service to ensure satisfaction and encourage repeat business.
Virtual and On-the-Ground Support
Deliver real-time virtual assistance to employers via phone, email, and video.
Travel regionally as needed to offer on-site support, especially during major hiring events or job fairs.
Troubleshoot issues within the WorkSource Georgia Portal and escalate technical problems appropriately.
Cross-Team Collaboration
Work closely with the Recruitment & Hiring Events Team to support logistics and candidate outreach.
Partner with Regional Coordinators and local workforce areas to align employer needs with available resources.
Promote other WorkSource Georgia services (e.g., Work Opportunity Tax Credit, OJT, customized recruitment solutions).
Reporting & Data Management
Track employer engagement, job posting activity, and service outcomes using CRM and performance systems.
Gather employer feedback and use insights to improve the quality of services provided.
MINIMUM QUALIFICATIONS
Bachelor's degree in a related field OR an Associate’s degree in a related field and two (2) years of related work experience.
PREFERRED QUALIFICATIONS
Knowledge of the federal workforce development programs, such as Workforce Innovation & Opportunity Act (WIOA).
Strong verbal and written communication skills, with commitment to customer service.
Knowledge of hiring and recruitment strategies, and workforce development practices.
Comfortable using databases, CRMs, virtual communication tools, and Microsoft Office.
Ability to travel regionally and occasionally work non-standard hours during major events.
TECHNICAL COMPETENCIES
Time and task management skills
Basic computer skills and ability to adapt to job-related software programs
Organizational skills
Project management skills
Superior oral and written communication skills
Skills in interpersonal relations and customer service
Decision making and problem-solving skills
HOW TO APPLY
TCSG employees should apply through the Jobs Hub…