Support us in designing the insurance experience of the future. As a Governance & Legal Operations Manager (all genders), you will provide day-to-day support across data protection, contracts, and regulatory matters for our European business. You will handle data protection matters and risk assessments, prepare and review contracts, and support insurance-regulatory compliance, working closely with the Head of Governance and relevant corporate group functions. You will bring solid expertise across these areas, combined with a pragmatic, structured, and detail-oriented approach. The ideal candidate combines solid know-how in these areas with a structured, hands-on way of working and enjoys getting into the operational detail of day-to-day matters.
This is a full-time hybrid role, with 1-2 days per week working from our Berlin office.
Requirements
Your Mission
Provide day-to-day support on data protection matters across business projects, ensuring compliance with GDPR and related regulations
Prepare, review, and negotiate Data Processing Agreements (DPAs) and related contractual clauses within established templates / frames
Handle and coordinate Data Subject Rights (DSR) requests, ensuring timely and compliant responses
Conduct data protection risk assessments and support mitigation of identified risks
Contribute to data mapping and support AI use case inventories and AI risk assessments
Supporting the other departments with their records of processing activities (RoPA) and data mapping documentation
Further develop and strengthen our privacy setup
Governance
Provide day-to-day support on compliance and insurance-regulatory matters, including claims-related questions and consumer protection topics
Stay up to date on relevant legislative and regulatory developments affecting the insurance sector
Support compliance monitoring and internal audits in cooperation with relevant functions
Cross-Functional Collaboration
Coordinate with internal and external stakeholders to prioritise and manage day-to-day governance and legal matters
Act as a first point of contact for business teams on data protection, contract, and regulatory questions
Support the implementation of automated solutions (e.g. DSR workflows, data mapping tools)
Contract Support
Prepare, review, and coordinate commercial contracts within established templates / frameworks, involving Group Legal where required
Contribute to the maintenance and accuracy of legal templates, registers, and internal guidance materials
Project Management
Apply structured project management methodologies to deliver governance & legal initiatives efficiently
Scope, plan, and execute cross-functional projects, ensuring stakeholder alignment and measurable outcomes
Champion process optimisation and continuous improvement in operational workflows, drawing on best practices from modern legal operations and project delivery models
Technology & Innovation
Collaborate closely with product and engineering teams to embed compliance into software development and data handling
Implement legal tech solutions to automate and streamline governance & legal processes
What You Will Need to Succeed
Qualifications & Experience
Minimum 6 years of professional experience, ideally within a fast-paced, international environment
Deep expertise in data protection, legal frameworks related to IT, artificial intelligence, and within a European context
Strong understanding of European regulatory frameworks and cross-border governance & legal issues
Technical affinity and experience in software development processes
Experience in the insurance sector is a plus, particularly in navigating regulatory frameworks, claims-related legal matters, and consumer protection
Fluent in German and English
Personal Attributes
Strategic thinker with a hands-on approach
Excellent communicator and stakeholder manager
High integrity, sound judgement, and commercial acumen
Comfortable operating in a lean, high-performance…