Job Title: Assistant Grocery Manager
Department: Grocery
Reports To: Grocery Manager
FLSA Status: Non-Exempt
Summary
Partners with Grocery Manager to manage department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. This is a management position, and is responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision values and policies.
Essential Duties and Responsibilities
General Requirements:
Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.
Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department.
Represents company values. Works cooperatively and positively with fellow team members.
Gives and receives feedback in a constructive manner demonstrating company Speak Up culture.
Promotes a collaborative team environment through recognition, leading by example and working alongside staff. Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates a pro-active approach in resolving staff issues and conflicts.
Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
Position Responsibilities:
Partners with department manager to manage and provide oversight to all areas of the department. Assesses, prioritizes and delegates tasks and production.
Ensures consistency of department conditions. Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
Partners with department manager to ensure satisfactory in-stock conditions in department. Maintains appropriate inventory levels to achieve sales and margin goals.
Orders ­­­­­­­­­­­­­­­­­­­grocery products according to anticipated sales and seasonal needs. Trains staff to write orders consistent with department goals and standards to ensure the highest level of product availability.
Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
Partners with department manager to plan for weekly ads, events and holidays using tools and reports.
Maintains professional vendor relationships.
Ensures customer special orders are accurately placed and delivered.
Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
Stocks and rotates products with attention to product quality and expiration dates.
Maintains the organization, rotation and cleanliness of back stock areas.
Partners with department manager to plan, lead and analyze inventory.
Demonstrates and shares a solid knowledge of products in the store and industry trends with a general understanding of culinary terminology, product labelling and common dietary restrictions.
Demonstrates a solid understanding of labor, sales and margin goals and factors that influence them. Works with department manager to meet labor and margin goals and schedule department accordingly. Develops and executes a plan when results do not meet…