Job Title
Clinical Nurse Educator
Location
Remote/Nationwide, USA
Additional Location(s)
Employee Type
Employee
Working Hours Per Week
40
Job Description
At CSI Pharmacy (CSI) , we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The Clinical Nurse Educator – Agency Operations serves as the primary clinical education liaison to subcontracted agency partners and is responsible for assessing education needs and for the development, delivery, and evaluation of clinical education and training programs tailored to each agency. This role ensures that agency nursing staff receive comprehensive onboarding, continuing education, and performance support in alignment with organizational standards, regulatory requirements, and evidence-based practice. The Clinical Nurse Educator partners with agency leadership, utilizes virtual learning technologies, and supports staff development to promote high-quality, patient-centered care across the agency network.
This position will primarily focus on subcontracted agency partnerships, while maintaining a collaborative relationship with CSI Nursing to support shared initiatives and operational needs when appropriate.
Compensation Range : $85,000 - $100,000/yr (DOE)
Schedule : (Virtual) Monday - Friday, 8:30am - 5:00pm CST with light flexibility
Location : Remote eligible - required to work above schedule in CST
Travel : 1-2 overnight stays per quarter for various conferences, in-person trainings, etc.
Essential Duties and Responsibilities
include the following. Other duties may be assigned, as necessary.
Agency Partner Liaison and Needs Assessment
Serve as the primary clinical education liaison to subcontracted agency partners, building and sustaining collaborative working relationships.
Conduct needs assessments with each agency to identify education gaps, competency requirements, and training priorities.
Develop individualized education plans aligned with the patient populations, services, and staffing models of each agency.
Communicate education progress, outcomes, and concerns with agency leadership and organizational stakeholders.
Conduct follow-up assessments to ensure knowledge retention and skill acquisition.
Clinical Education and Virtual Training
Develop and deliver education to agency nursing staff related to infusion therapy, documentation, devices, medication administration, and organizational protocols.
Use clinical documentation platforms and test patients for simulation-based training as appropriate.
Ensure training materials are current, accurate, tailored to agency needs, and compliant with policies and best practices.
Provide individualized and group training sessions for agency partners, both virtually and in-person as needed.
Agency Education Tracking and LMS Administration
Design and maintain training tracks, modules, quizzes, and multimedia resources accessible to agency nursing staff.
Assign, track, and monitor agency staff education completion and outcomes; share progress reports with agency leadership.
Maintain documentation of completed trainings and certifications for agency staff.
Address questions and provide support related to training content and platform navigation for agency users.
Project Management and Collaboration
Utilize project management platforms to assign, track, and communicate tasks.
Collaborate with agency partners and CSI Nursing to coordinate education initiatives, shared projects, and process improvements.
Contribute to short- and long-term educational planning for the agency partner network.
Agency Nurse Orientation and Competency Validation
Maintain a tracking system of agency education needs, completed trainings,…