Job Description:
Job Title: Senior Product Manager – Global Credit Operations (EMEA)
Location: Bromley
Corporate Title: Up to Vice President
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.
Job Description:
This role provides critical support to the Product Owner and Product Management function within Global Credit Operations (GCO) across the EMEA region, where Loan IQ and JIRA are integral to managing requirements, driving platform change, and supporting the loans administration lifecycle.
The successful candidate will help enable the delivery and adoption of strategic initiatives across credit and loan trade lifecycle events, including the implementation of AI‑enabled solutions. Working closely with senior Product Owners, regional operations leaders, technology, and delivery teams, the role supports the translation of global product strategy into effective regional execution, while ensuring EMEA‑specific regulatory, operational, and market considerations are fully reflected.
This opportunity is well suited to a collaborative professional who values thoughtful execution and is comfortable operating within a complex, highly regulated environment.
Responsibilities:
Support delivery of the global product vision and roadmap for Global Credit Operations, with a focus on EMEA priorities.
Translate global product direction into clear, EMEA-relevant features, user stories, and backlog items.
Partner with the lead Product Owner/Manager to help manage and refine the backlog, ensuring items are well-defined and ready for delivery.
Collaborate with EMEA Operations, Risk, Compliance, and Technology teams to understand regional requirements, constraints, and dependencies.
Support the rollout of AI-enabled capabilities within EMEA credit operations, such as: Document processing, Exception handling, Controls automation, Human-in-the-loop workflows
Contribute to scope and sequencing discussions, helping balance value, risk, and delivery capacity.
Participate in Agile ceremonies, including story refinement and sprint readiness activities and delivery follow-through.
Review delivered functionality to confirm it meets agreed EMEA business, regulatory, and operational needs.
Act as a trusted link between global product teams, IT and EMEA business stakeholders, supporting alignment, openness, and adoption.
What we are looking for:
Demonstrated understanding of Loan IQ functionality, including solution design, data model architecture and end to end platform testing.
Experience working in Agile or scaled Agile environments.
Experience supporting Product Owners or Product Managers in enterprise or financial services environments.
Working knowledge of Global Credit Operations, Trade Finance, or related banking operations within EMEA.
Exposure to AI-enabled or data-driven solutions in regulated operational settings.
Proven ability to organise…