At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As an Associate Director, Laboratory Services & Operations at Gilead, you will lead a team and oversee partner services that enable safe, efficient, and reliable scientific execution across Technical Development.
This role is accountable for laboratory readiness, equipment and asset management, vendor managed services, infrastructure support, and team development.
Key Responsibilities
Lead, coach, and develop managers and operational professionals; set clear goals, performance expectations, development plans, and workforce priorities.
Oversee laboratory services and readiness programs that support scientific productivity, safety, organization, and responsive issue resolution.
Establish service standards, governance, performance metrics, and scalable processes that improve the stakeholder and scientist experience.
Provide oversight of equipment and asset lifecycle programs, including planning, utilization, maintenance, replacement, and operational resources.
Support laboratory infrastructure planning, site readiness, relocations, expansions, and improvement initiatives in partnership with cross functional stakeholders.
Lead strategic vendor and service provider relationships, monitor performance, and ensure service expectations are met.
Partner with Finance on budgeting, forecasting, resource planning, and cost effectiveness.
Drive operational excellence through process standardization, continuous improvement, data driven decision making, and implementation of best practices.
Build strong partnerships with scientific leadership, Facilities, Environmental Health and Safety, Procurement, Finance, Quality, and Digital organizations.
Lead complex, large scale initiatives across multiple stakeholder groups and serve as an escalation point for operational challenges.
Basic Qualifications
Bachelor's degree in Life Sciences, Engineering, Business, Operations Management, or a related discipline with at least 10+ years of experience in laboratory, scientific, technical, manufacturing, research support, or a related operational environment required OR
Masters degree in Life Sciences, Engineering, Business, Operations Management, or a related discipline with at least 8+ years of experience in laboratory, scientific, technical, manufacturing, research support, or a related operational environment required OR
PhD/PharmD in…