- Where
- Chesapeake, VA, United States
- Level
- New grad
We are looking for a vibrant, communicative, and solutions-oriented Customer Service Representative to join our local campaign team in Virginia Beach. This entry-level role is the heartbeat of our outreach efforts, ensuring every customer and community member has an exceptional experience with our clients' brands. If you are a natural problem-solver who thrives in interactive, team-oriented environments and wants to fast-track your professional development, this is the perfect opportunity for you! No formal corporate background required—we provide full paid training.
What You’ll Do Customer Engagement: Serve as the direct point of contact for consumers at our local campaigns, answering questions, resolving inquiries, and presenting brand benefits with confidence.
Brand Experience: Delivery high-quality service that leaves a lasting positive impression, ensuring the client's brand is represented with class and professionalism.
Account Management: Assist customers through the registration, sign-up, or promotion process accurately and efficiently.
Feedback Loop: Collect and report customer feedback and campaign insights to management during daily strategy meetings to improve local outreach.
What We’re Looking For People-First Mentality: Exceptional interpersonal skills with the ability to build quick rapport with diverse audiences.
Strong Communication: Fluid, positive, and clear verbal communication skills.
Coachability: Eagerness to learn new business systems, client information, and leadership development principles.
Resilience & Energy: A positive, solution-oriented attitude that keeps team morale high.
Backgrounds Welcomed: Previous experience in retail, hospitality, restaurant environments, or student leadership is highly valued.
Perks & Benefits Fully paid, comprehensive onboarding and daily on-site mentorship.
Structured, performance-based career advancement into team lead and management positions.
Energetic and collaborative team culture with regular social and networking events.
Stable hourly compensation with additional weekly performance incentives.