Role Overview
As the Account Manager – China , you will manage and develop a portfolio of clients connected to the China market, including Chinese companies expanding internationally and multinational organizations operating in or entering China.
You will be a key point of contact for clients, building strong relationships, ensuring quality service delivery, and identifying opportunities to support client growth through GoGlobal's Business Corporate Services (BCS) , including entity management, accounting, tax, payroll, compliance, and related services.
Working closely with GoGlobal's regional and global teams, you will help clients navigate cross-border business operations while supporting client retention, service expansion, upselling, and cross-selling opportunities .
Roles & Responsibilities
Manage a portfolio of China-related clients and maintain strong, long-term relationships.
Act as a key point of contact for client queries, service delivery, and issue resolution.
Understand client needs and coordinate with Legal, Payroll, Accounting, Tax, Finance, Compliance, and Operations teams.
Provide practical guidance on BCS services, including payroll, accounting, tax, entity management, and compliance.
Conduct regular client meetings and reviews to understand priorities and service needs.
Identify upselling, cross-selling, renewal, and service expansion opportunities .
Proactively identify client risks and coordinate timely resolution of escalations.
Maintain an understanding of China's business and regulatory environment.
Support business development activities, regional projects, and continuous improvement initiatives.
Requirements
Bachelor's degree in Business, Accounting, Finance, or a related field .
3–5 years of experience in account management, client services, BCS, payroll, accounting, tax, or a related field.
Experience supporting clients in China or the Greater China market is preferred.
Good understanding of China payroll, employment, accounting, tax, or compliance practices.
Strong client relationship, communication, and stakeholder management skills.
Commercial mindset with the ability to identify client growth opportunities.
Strong problem-solving and organizational skills with the ability to manage multiple accounts.
Fluent in Mandarin Chinese and English , both written and verbal.
Proactive, collaborative, and adaptable in a fast-paced global environment.
OVERVIEW
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
Collaborating with a diverse, global and supportive team
Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly.
We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout.
We prioritize organic and sustainable growth.…