At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Job Description Summary:
As a Table Games Floorperson, you play a vital role in overseeing the smooth and efficient operation of gaming tables during your shift. You train, supervise, and monitor dealers to ensure consistent adherence to approved procedures, regulatory requirements, and company policies. Working closely with the Table Games Manager, you act as a key support to both leadership and frontline teams by maintaining operational excellence, resolving issues promptly, and delivering exceptional guest service. Your leadership and attention to detail are essential in creating a fair, safe, and enjoyable gaming environment that upholds the integrity and reputation of the casino
Job Description:
Essential Functions and Responsibilities:
Assist in scheduling, training, supervising, and coaching table games dealers to promote strong performance, engagement, and service consistency
Monitor and support daily table games operations to ensure alignment with company
standards, gaming regulations, and guest service expectations
Serve as a point of contact for resolving team member or guest concerns, escalating issues to the Shift Manager as needed
Supervise the operation and ensure the integrity of assigned games
Correct errors in payoffs and in the collection of losing bets
Verify all fills and credits, marker issuance/redemptions, and all chip/cash transactions
Monitor and verify the security of all gaming equipment, including cards and dice
Monitor guest play and file player rating cards
Issue complimentary meals or benefits as appropriate to qualified guests
Notify shift manager of irregularities or compliance concerns
Support the accurate completion of administrative functions, such as documentation review, game logs, and incident reports
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Qualifications
Minimum two (2) years of experience in table games operations, including supervisory or lead-level responsibilities
Previous experience with all table games preferred
Ability to lead and guide team members in a fast-paced, customer-facing environment
Strong interpersonal and communication skills to support training, feedback, and conflict resolution
Ability to read and comprehend procedures, game documentation, and internal controls
Proficient in basic math, including whole numbers, fractions, and decimals
Flexible and adaptable to changing operational needs and shift schedules
Committed to upholding a safe, respectful, and inclusive work environment
Basic understanding of department KPIs, labor management, or guest service standards
Ability to read and interpret operational procedures, and compliance-related documentation to ensure adherence to company and regulatory standards
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams
Requirements
At least 21 Years of Age
High School Diploma or equivalent
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Nevada Gaming Registration
Alcohol Awareness
Physical Requirements
Occasionally push/pull up to 35lbs.
Occasionally lift and/or carry up to 50lbs. at floor, knee, waist,…