At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.
Job Description Summary:
Summary:
As a Traffic Facilitator, you are a key contributor to the safety, organization, and guest satisfaction of our property. Your primary responsibility is to ensure smooth and efficient traffic flow, particularly in valet areas, while prioritizing the safety of all guests, staff, and vehicles. You serve as a visible and approachable presence, providing guests with accurate information about property events and directing them with professionalism and care.
Job Description:
Essential Functions and Responsibilities
Provide timely and courteous guest service consistent with the company's guest service culture
Monitor and manage traffic flow in valet and guest drop-off zones
Politely inform guests when vehicles need to be moved from guest arrival areas
Coordinate with Security when vehicles are left unattended or present a hazard
Respond to guest inquiries regarding casino events, amenities, and directions
Safely transport guests as directed, following all company and regulatory driving policies
Maintain clean, organized, and hazard-free traffic and work zones
Promptly report incidents or safety concerns to the appropriate supervisor
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
Perform other duties as assigned.
Qualifications
6 months of guest service or valet experience preferred
Bilingual in Spanish preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Requirements
At least 21 years of age
High School Diploma or equivalent preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Driver's License
10 Year DMV History Report
Physical Requirements
Occasionally push/pull up to 50 lbs.
Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Bright flashing lights
Extreme hot cold temperatures
Slippery surfaces
Exposure to dust, fumes and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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