Job Title: Operations Manager
Compensation: $80,000-90,000 annually plus performance bonus
Location: Denver, CO
About TWO12
TWO12 | GOLFTEC Events is an experiential marketing agency specializing in sports, with a primary concentration in golf. We partner with top brands, rights holders, and properties to design and deliver live activations and hospitality environments at premier competitive events.
We operate as an end-to-end agency. Strategy, design, fabrication, logistics, and on-site execution are all held in house, supported by our own fabrication facility and warehouse. Logistics is not a support function here, it is the reason a build arrives intact, on time, at a venue that will not extend its access window.
The Bigger Team You'll Join
TWO12 | GOLFTEC Events is featured at a plethora of PGA Tour events and Major Championships, including The Players, The Masters, PGA Championship, Tour Championship and more!
The Role
The Operations Manager will oversee the team and also owns the physical movement and management of all production assets, along with crew travel and vendor coordination. This position is based at our headquarters in Englewood but requires significant travel (100+ days per year) being onsite at events and managing our teams and helping fulfill our contracts.
Team Leadership
Direct and develop the warehouse and event operations team
Lead and manage onsite crews at events, including temporary labor
Set expectations for safety, quality, and professionalism across warehouse, event, and office environments
Assist with hiring, onboarding, and seasonal staffing needs
Event Execution
Own on-site operational leadership for installations: load-in, vendor coordination, problem resolution, load-out, and logistics
Ensure builds are executed to the approved plan while adapting to real-world constraints and trouble shooting
Maintain a calm, solution-oriented presence during high-pressure installs, activations, and strike periods
Broader Operations / Leadership
Collaborate with design, fabrication, and account teams so logistics and execution plans support the creative and client objectives
Contribute to process improvement (inventory systems, load plans, event activations)
Manage operational budgets and expenditure tracking against program targets
Freight and transport
Book and manage carriers, freight, trucking, drayage, and storage across the season schedule
Own bills of lading, shipment tracking, delivery windows, and resolution of delays or exceptions
Develop load plans that account for on-site reassembly sequencing
Asset and warehouse management
Maintain accurate inventory of owned assets, including location, condition, and repair status
Manage warehouse organization, pull lists, crate and case inventory, and staging for outbound builds
Oversee post-event returns, condition reporting, reconciliation, and repair scheduling
Crew and vendor logistics
Arrange and manage crew travel, including flights, lodging, ground transportation, and per diem distribution
Coordinate equipment rentals and vendors, including temporary structures, power generation, AV, furniture, refrigeration, and site services
Maintain certificates of insurance, DOT compliance documentation, and venue credentialing
Reporting and records
Maintain tracking systems at a standard that allows any team member to determine asset status independently
Reconcile logistics expenditure against program budgets
Requirements
Qualifications
2–4 years of experience in logistics, event operations, warehouse management, or supply chain
Strong proficiency with spreadsheets and inventory or asset management systems
Working knowledge of freight, LTL shipping, and DOT documentation requirements
Consistent attention to detail sustained across a demanding season
Direct, effective communication with carriers, vendors, and venue personnel
Valid driver's license and clean driving record; able to lift 50 lbs and work in a warehouse environment
Availability for extended hours during…